Tenancy Management Assistant - Lyndhurst, United Kingdom - New Forest District Council

New Forest District Council

Verified Company

Lyndhurst, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Tenancy Management Assistant (Maternity Cover) (P Job Share

Job description
We are recruiting for a Tenancy Management Assistant (TMA) to join our Tenancy Management service.

The role is job share, working 18.50 hrs per week; working pattern is Monday and Tuesday all day and Wednesday morning.

You will work to provide support and assist the Tenancy Management Officers in the management of all council owned and managed properties.

You will work with colleagues to ensure that our Neighbourhoods and buildings are safe, maintained and enhanced through regular inspections.

You will complete Tenancy Sign Up appointments, process Tenancy Changes and Mutual Exchanges, complete property inspections and various generic visits relating to Tenancy Management and support.

The role is busy, varied and valued and you will play a large role in the tenancy management team specifically in the realms of fire safety and support and welfare of our vulnerable client group.

You will use IT systems efficiently to diligently and accurately record all your work and outcomes. You will forge effective working relationships with colleagues and partner agencies. The workload is diverse and excellent prioritisation skills are a necessity.

In return you will enjoy variety and the support of a great team and organisation.

You will have flexibility and freedom to solve problems, get positive results and make a real difference to the lives of our customers.

The Post Holder will need to possess:

A minimum of 3 GCSE's or equivalent to including English and Mathematics.
Excellent communication skills as our client base is diverse.
A minimum of 2 years Housing experience.
General knowledge of the Housing Act 1985 and Localism Act 2011.

Your base is at Appletree Court in Lyndhurst with the technical support and ability to work remotely across the district to deliver an effective customer-based service.

The role requires the postholder to undertake visits therefore a full driver's licence and use of a car is essential.

A monthly car allowance will be paid in addition to mileage expenses incurred.

If you are interested in this position, and meet the criteria, we would be very happy to hear from you.

What we can offer in return is a great place to work and a great team to work with.

We believe that all employees make a valuable contribution to the work of the Council and that is why we encourage a trusting and open culture where each employee is supported and respected equally, ideas are actively sought and self-development promoted.

Benefits include:

22 days annual leave plus bank holidays (pro rata)
Wide range of employee discounts at high street retailers, including supermarkets, stores and restaurants
A Cycle to Work scheme which could save you around 40% on cycles and accessories
Local Government Pension Scheme and AVC provision
Employee Assistance Programme (free 24 hour legal, financial and personal advice for employees)

We anticipate the contract to commence mid April, exact dates to be confirmed.

If you would like to discuss the post further, please contact Vicky Bray or Sharon Wicks, Housing Estates Manager on

Closing Date: 19th March 2023

Job Types:
Part-time, Temporary contract

Part-time hours: 18.5 per week

Salary:
£23,858.00-£26,215.00 per year

Work Location:
One location

Reference ID:
P01539