Operations Coordinator - London, United Kingdom - ALEXANDER STEELE LTD
Description
Operations Coordinator
Alexander Steele are working with a successful drinks business. The business are a leader in their category, with a high quality products and well known brands.
The Role
Logistics and Operations:
Ownership of end-to-end supply chain:
- Order capture in SAP.
- Booking in deliveries with customers, understanding individual customer's requirements.
- Resolving any delivery queries, working with HO in Europe and delivery partners from UK and Europe.
Main Customer Service contact in the office:
- Resolving immediate delivery problems.
- Working with assistant accountant to ensure credits are raised in a timely manner.
- Dealing with operational support issues of van sales team.
Full UK stock control & Forecasting responsibilities:
- Collating customer & sales team forecasts, particularly around promotions
- Biweekly call with production department to ensure availability
- Regular stock reconciliations between SAP and physical locations
- Control of stock in Van Sales storage units, topping up as needed from Europe or UK main stock holdings.
- Assist in NPD process, making sure SKU are available when required.
Other:
- Drive Efficiency and Optimisation in the supply chain, proactively identifying and implementing improvements.
- Holiday cover for Assistant Accountant Function.
Special Requirements:
- Experience within a drinks logistics role with ontrade/ returnable assets experience.
- Holistic view to business & supply chain issues.
- Proactive & motivated, with good time management and communication skills.
- Strong SAP & MS Office skills with analytical approach.
Central London office. Hybrid working in place
**£38k + bonus + excellent benefits
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