Customer Experience Manager - Weybridge, United Kingdom - Morpheus Talent Solutions Ltd

Morpheus Talent Solutions Ltd
Morpheus Talent Solutions Ltd
Verified Company
Weybridge, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Experience Manager, could this be you?


You would be working with a leading Insurance company working with their new fully digital line of car insurance, managing and driving the best CX from end to end browsing through to claims.

Working alongside UX / UI developers to deliver seamless processes within the customer journey.

Also, collaborating with the wider CX team to create and deliver the digital product roadmap, sharing best practice, driving process improvements and enhancingcustomer experience.

If you have Digital CX experience please don't hesitate.

You would be the center of excellence and leading the customer experience for their new line of Insurance. Great agree.

If you would like to be market disruptive please apply??


Salary/Benefits:

Competitive annual salary dependent on experience ( £50,000 - £70,000 )

Annual company & performance-based bonus

Contributory pension scheme (up to 12% employer contributions)

Life Assurance (up to 10 x annual salary)

25 days annual leave plus Bank Holidays

Opportunity to buy up to 5 extra days leave or sell up to 3 days leave

Employee discounts

Gym benefits

Flexible working / Hybrid / WFH/ Work from home


Relevant job titles:

Digital Product Owner, digital cx manager, digital customer experience, digital product manager.
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