Product Specialist - Harrogate, United Kingdom - IMPRESSION RECRUITMENT LIMITED
Description
Great opportunity now available for a
Product Specialistto join one of the UK's leading providers in their field based in Harrogate.
The Product Specialistwill assist in the development, enhancement and lifecycle of products within the relevant portfolio in accordance with the documented processes.
Responsibilities of the successful Product Specialist will be:
- Identify new opportunities, cost reductions and service improvements
- Ongoing service maintenance and updates
- Maintaining the customer Service definition and SLA
- Assisting with customer pricing for all components of the service
- Monitor progress against the corporate financial plan
- Support for sales and marketing activities
- Ensure that internal service documentation and procedures are available and maintained
- Creation and maintenance of technical files and documentation related to the products to support internal and external stakeholders
Skills:
- Strong interpersonal and communication skills
- Friendly and confident with a 'can do' approach
- Ability to work well within a team but with the confidence to work on own initiative
- Innovative/Proactive approach to decision making and problemsolving
- A high degree of literacy and numeracy
- The ability to construct clear and concise product marketing/technical documentation
- Fully conversant with all Microsoft packages (Word, Excel, PowerPoint etc)
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