ICT Senior Network Product Specialist - Pontypool, United Kingdom - Aneurin Bevan University Health Board

Aneurin Bevan University Health Board Pontypool, United Kingdom

3 weeks ago

Permanent

Description

Job summary

Aneurin Bevan University Health Board (ABUHB) has a large and complex ICT service that underpins the delivery of digital health care. ICT supports around 14,000 users and over 200 services across more than 120 sites. The adoption and expectations placed upon digital healthcare are expected to grow substantially over the next 5 years as the health board adopts mobility both in primary and secondary care settings, and an increased reliance on Wi-Fi to realise digital futures through critical clinical applications over Wi-Fi. Security of a broad and complex operational ICT environment is paramount and the role will require the Design/Implementation and Support for Cisco ASA firewalls and Firepower services.

You will be part of the ICT Networks Team, reporting to the ICT Network Services Team Leader. Responsible for taking a senior role within a team of Network Support Analysts and technicians, the post holder will utilise all available resources to ensure fulfilment of the terms and conditions of the service level agreements for ICT Network Services between ICT Services and its customers.

Main duties of the job

You will be part of the ICT Networks Team, reporting to the ICT Network Services Team Leader. Responsible for taking a senior role within a team of Network Support Analysts and technicians you will be expected to conduct 1-1's with other team members and managing their personal objectives.

The post holder will utilise all available resources to ensure fulfilment of the terms and conditions of the service level agreements for ICT Network Services between ICT Services and its customers.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job description

Job responsibilities

The post holder will be part of a team that Designs/Implements and supports the ICT Network infrastructure of Aneurin Bevan Health Board including Security and an extensive Wi-Fi estate.

The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment within ICT Services.

The post holder will work as part of the ICT Networks Services team within ICT Services, to undertake the technical tasks required in providing a comprehensive Network, Security (Firewalls) and Wi-Fi based hardware/software support service for the Health Board.

The post holder will demonstrate expert technical knowledge in all matters relating to both the wired and wireless network, an in-depth understanding of supporting infrastructure is also required. The administration and development of these systems will be focused on the security, reliability and usability of the network.

The post holder will demonstrate extensive knowledge of all matters relating to Wi-Fi security is essential and will require the development and implementation of industry standards and best practices that meet the requirements of the Networks strategy.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

Advanced infrastructure design with specialist knowledge of Routing, Switching and Security & Cisco ASA Firewalls with Firepower.

Advanced Security knowledge with proven track record of supporting Enterprise Data Centre firewall infrastructure.

Advanced Technical knowledge of data networking and associated infrastructure support system for large corporate environments.

Desirable

Cisco CCNP Qualification

ITIL V3 Foundation

Experience

Essential

Extensive previous experience of technical ICT Networks Design, Implementation and Support within a broad and complex Corporate ICT operational environment.

Experience of Cisco/Aerohive Wi-Fi systems support in a corporate environment.

Experience using: Cisco IOS at Enterprise level.

Experience of Cisco Prime, Cisco DNA, Cisco ISE, Cisco SDA.

Experience in supervising IT.

Desirable

In depth expercience of the information and service delivery needs within a healthcare environment.

Proven experience in the analysis, design development and project management of Network Infrastructure systems.

Proven record in the delivery and support of major IT systems.

Significant experience of working in a Network infrastructure development and support role.

Aptitude and Abilities

Essential

Aptitude and Abilities

Desirable

Aptitude and Abilities

Values

Essential

Able to deal effectively with staff, customers, and suppliers at all levels.

Excellent communication and interpersonal skills, verbal and written and reporting skills

Desirable

Ability to speak Welsh.

Other

Essential

Must be able to travel within geographical area.

You may be required to work as part of an on-call escalation

Desirable

May be required to work hours flexibly on occasions to meet service needs

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