Africa Travel Specialist - Bristol, United Kingdom - C&M Executive Recruitment

C&M Executive Recruitment

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Africa Travel Specialist

Wonderful opportunity to join this ultra successful, award-winning, luxury tour operator as an Africa Travel Specialist in their tailor-made team.

You will be using your specialist travel knowledge to create truly bespoke, extraordinary experiences to Africa.

You will be an experienced Travel Consultant, with the expertise to create detailed longhaul tailor-made itineraries and ideally have travelled to East and/or South Africa.

This is a fully homebased role, offering a basic salary of £26k with lucrative monthly commission and the opportunity to travel on the most fabulous fam trips

Africa Travel Specialist - Role & Responsibilities:

Liaise with suppliers to obtain rates & source product for bespoke tailor-made enquiries.
Be proactive in using your specialist long haul knowledge to support conversion of enquiries into sales.
Manage the end to end sales & customer service journey, ensuring customers are notified of any operational changes affecting their holiday.
Handle any issues arising in an efficient customer focused way, ensuring a satisfactory outcome.
Provide an exceptional service to all customers via all channels.
Produce personalised documentation for every customer.
Support product team with input and feedback on product knowledge, pricing information and competitor analysis.

Africa Travel Specialist - Skills & Experience Required:

Proven expertise in a travel tailor-made sales role, with a background in tour operations.
In depth knowledge of East & South Africa through own travelling and / or of putting together bespoke itineraries.
Experience of meeting and exceeding sales targets.
Exceptional customer service skills, with a genuine desire to exceed customers' expectations.
Good knowledge of supplier contracts and costing itineraries.
Working knowledge of a travel GDS
Amadeus or Galileo
Ability to manage workload and prioritise effectively.
Excellent verbal & written communication skills
Flexible approach, with a proactive creative approach to problem solving

Africa Travel Specialist - Additional Information:

Basic salary of circa £26k plus uncapped commission.
Fully homebased all equipment provided.
37 hour working week, currently 9 to 5 Monday to Friday and Saturdays 10 to 2 on a rota.
Regular Fam trips
25 days holiday plus bank holidays and your birthday off
Discounted holidays and ad hoc prizes
Perkbox
Fantastic opportunity to join this ultra successful, prestigious travel company.