Client Support Advisor - Nottingham, United Kingdom - Macildowie Recruitment and Retention

Macildowie Recruitment and Retention
Macildowie Recruitment and Retention
Verified Company
Nottingham, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Client Support Advisor

Nottingham City Centre (Hybrid)

£19,750.00

Full-Time, FTC (12 Months)
Macildowie are excited to be working alongside a leading professional services business, based in the
Nottingham City Centre.

The organisation are actively seeking a
Client Support Advisor to join their existing
Customer Service team on a
12 month contract.

This is a
hybrid position, with the requirement of 2 days a week in their fantastic
Nottingham office.


Role & Responsibilities:


  • Process customer queries efficiently in a polite manner.
  • Deliver highquality standards throughout the process through own improvement.
  • Record all client notes and details accurately into CRM systems.
  • Demonstrate excellent listening skills by building rapport with customers.
  • Exceptional communication skills, both verbal and written.
  • Proficient use of Microsoft Excel.
  • Ability to work under pressure to tightdeadlines.
  • Strong experience within a Customer Service based role.
  • Display keen attention to detail.

Perks & Package:


  • Competitive salary.
  • Generous pension scheme.
  • 25 days annual leave (+ bank holidays) & never work your birthday again
  • Free onsite lunches.
  • Employee assistance programme.
  • Hybrid working mode.
Please put your
home postcode on your CV when applying.

Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

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