Housing Support Partner - Windsor, United Kingdom - Abri

Description

Are you ready to make a real difference in people's lives? We are thrilled to offer an exciting opportunity for passionate individual to join our dynamic frontline team as a Housing Support Partner

At Abri, we pride ourselves on providing exceptional service to our customers. As a Housing Support Partner, you will play a crucial role in ensuring our customers' wellbeing remains at the forefront of our mission. Your work will focus on supporting our customers throughout their tenancies and maintaining their homes to the highest standards.

Your key responsibilities include providing dedicated housing support to a caseload of customers by addressing their unique needs and assisting them in navigating their tenancies. This involves conducting home visits to engage with customers, assess their needs, and develop personalised support plans. In addition, you will collaborate with colleagues and community partners to offer comprehensive support and resources to customers concerning tenancy issues or financial assistance.

You will actively involve customers in housing decisions, ensuring their voices are heard and respected, while taking ownership of your role by continuously seeking ways to improve processes and enhance customer satisfaction.

W are looking for someone with a can-do attitude and a passion for making a difference in the community. Your strong interpersonal and communication skills will enable you to build relationships effectively, and your genuine dedication to going the extra mile will provide an exceptional service to our customers.

You will be skilled at managing your own workload and working independently, while also contributing positively to a team environment. Your commitment to continuous improvement aligns with your willingness to embrace innovative approaches to housing support.

Your experience should include a background in housing management, social work, or a related field, with a strong understanding of housing laws, regulations, and best practices.

You will need to have excellent communication and interpersonal skills, as well as the ability to work both independently and as part of a team.

A full valid driver's license and access to your own vehicle is essential for community visits.

Abri is an equal opportunity employer. We welcome applicants from all backgrounds and experiences.

If this sounds like the opportunity you've been looking for, we'd love to hear from you