Counter Sales - Wandsworth, United Kingdom - Lawsons Whetstone
Description
About Lawsons
Lawsons is the UK's largest independent fencing, timber and builders' merchants and now boasts 37 branches, 700 employees and £200 million turnover, founded in 1921 and operates across London and the South East of England.
Job Purpose Statement
To grow branch sales and margins, by proactively chasing sales opportunities, finding new business and developing relationships with new and existing customers.
Working Hours - Monday - Friday plus 1 in 2 Saturdays = 44.5 hours per week.
Branch Postcode - SW18 1EG
Key Accountabilities:
- Help to exceed branch Sales, Margins, and Gross profit
- Comply with company audit requirements
- Carry out and comply with the company end of day cashing up procedure
- Respond positively and effectively to customer's needs
- Agree the best possible margin when negotiating with customers in line with branch budget and KPl's
- Cultivate and maintain exceptional standards of customer service and ensuring Lawsons Best Practice, Standards and Company Policies are met
- Deal with customer complaints effectively, pleasantly and in a timely manner
- Assist in the company stock counts
- Ensure that stock levels are maintained and merchandised
- Build rapport, be polite and courteous to customers
- Be vigilant to prevent loss of product by theft etc.
- Be vigilant and to report any Health & Safety issues to the Line Manager immediately
Person Profile:
- Experience in Sales in a Builders Merchants (Essential)
- Demonstrates a positive, friendly and stable attitude
- Is prepared to develop a knowledge of the company, its products and the elements required to be successfully employed in the business
- Someone who will promote and adhere to the company's cultures, values and professionalism
- Good interpersonal skills, confidence and ability to approach customers
- Excellent communicating, influencing and negotiating skills
What is in it for you
- Salary range from £26,000 £27,000 depending on experience
- Company Bonus
- 23 Days Holiday + Bank Holidays
- Pension Scheme
- Death In Service Scheme
- Employee Assisted Programme
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