- Identify and Capture new Sales opportunities.
- Help to exceed branch Sales, Margins and Gross profit.
- Respond positively and effectively to customer's needs.
- Build rapport, be polite and courteous to customers
- To effectively answer trade counter and telephone sales and quotation enquiries quickly, accurately and efficiently
- Agree the best possible margin when negotiating with customers in line with ledger budgets and KPI's
- Managing and ensuring the Sales Team are also managing their own KPI's.
- Cultivate and maintain exceptional standards of customer service and ensure Lawsons Best Practice, Standards and Company Policies are met.
- Positively act as the link between your branch and your customers
- Deal with customer complaints effectively, pleasantly and in a timely manner.
- Be vigilant to prevent fraud
- Be vigilant to prevent loss of product by theft etc.
- Be vigilant and report any Health & Safety issues to the Line Manager immediately.
- Comply with company audit requirements
- Source materials needed to meet customer requirements for items not stocked through the correct channels
- Assist in the company stock counts, ensuring stock levels are maintained and merchandised
- Previous External Sales / Telesales experience in a Builders Merchants (essential)
- Demonstrates a positive and friendly attitude, and enjoys managing a team to deliver and drive Sales.
- Is prepared to develop a knowledge of the company, its products and the elements required to be successfully employed in the business.
- Someone who will promote and adhere to the company's cultures, values and professionalism.
- Excellent communicating, influencing and negotiating skills. Both oral and written
- Ability to prioritise responsibilities under pressure and be self-motivated.
- Holds excellent interpersonal skills, confidence and ability to approach customers
- Has experience in developing positive relationships with trade customers
- Ability to prioritise responsibilities under pressure and be self-motivated.
- A professional approach and will promote and adhere to the company's culture and values
- 23 Days Holiday + Bank Holidays
- Competitive salary (depending on experience)
- Pension Scheme
- Death In Service Scheme
- Employee Assisted Programme
-
Telesales Senior
3 weeks ago
Watch Investment Camden, United Kingdom**Telesales Senior / Manager** · **Job details** · - Dealing with High Net Worth and Sophisticated Investors · - Offer new and existing clients products and developing strategies · - Build strong relationships with these clients and provide first class customer service · - Talkin ...
-
Senior Telesales
2 weeks ago
Lawsons London, United Kingdom**About Lawsons** · **** · Lawsons is the **UK's largest independent** fencing, timber and builders' merchants and now boasts **36** branches, **720** employees and **£200** million turnover, founded in **1921** and operates across London and the South East of England. · **The Ro ...
-
Senior Telesales Executive
3 weeks ago
Faith Recruitment Guildford, United KingdomSenior Telesales Executive · Guildford · £25,000 - £28,000 OTE £36,000 · Are you looking to progress your career in a fast paced sales environment? · This is an opportunity for a driven, self-motivated individual who is eager to progress their career in Sales with a growing finan ...
-
Senior Telesales Executive
1 week ago
Entrepreneur Seminar united kingdom, United KingdomEntrepreneur Seminar is in search of an exceptionally talented and ambitious Senior Telesales Executive that has a track record of surpassing targets. · This is a sought-after high commission-only (Up to £200k+ pa) opportunity to join a company that is led by a world-class seria ...
-
Senior Telesales Executive
3 weeks ago
Jems Recruitment Ltd Luton, United Kingdom* Varied B2B telephone sales role · - Excellent career progression to Business Development Manager level · - Working with the Managing Director to research and develop international business accounts · Are you an experienced Telesales professional looking for the next step in you ...
-
Senior Telesales Executive
1 week ago
Entrepreneur Seminar United Kingdom £200,000Entrepreneur Seminar is in search of an exceptionally talented and ambitious Senior Telesales Executive that has a track record of surpassing targets. This is a sought-after high commission-only (Up to £200k+ pa) opportunity to join a company that is led by a world-class serial e ...
-
Senior Telesales Executive
1 week ago
Entrepreneur Seminar London, United KingdomEntrepreneur Seminar is in search of an exceptionally talented and ambitious Senior Telesales Executive that has a track record of surpassing targets. · This is a sought-after high · commission-only (Up to £200k+ pa) · opportunity to join a company that is led by a world-class se ...
-
Senior Telesales Advisor
2 weeks ago
Cactus Search Bracknell, United KingdomIf you love Sales/Retentions and are a highly driven results orientated individual this could be the perfect role for you. · The working hours are between Monday to Friday from 9.30am to 6.30pm and every other Saturday per month working 10am to 4pm on a rotational shift pattern. ...
-
Senior Telesales Executive
1 week ago
The Directory Guys Uxbridge, United KingdomExciting Industry in Advertising Sales OTE Up to £75,000 PA · Due to the continued growth of our business we are looking to expand our teams. We have exciting opportunities for a enthusiastic and self-driven individuals who are looking to join a growing Industry involving search ...
-
Digital Interactive Media London, United KingdomAre you passionate about events sales andmarketing Concerts Sport Major public events. Are you fluent inboth German and English · If so we have a uniqueopportunity for you · AboutUs: · We are a global outdoor eventsorganization who for 45 Years have been dedicated to creatingunfo ...
-
Team Leader
2 weeks ago
Abra Wholesale Ltd London, United KingdomJOB**:Team Leader - Telesales** · Company: Abra Wholesale Ltd · Abra Wholesale, leading wholesaler and exporter based in London. We are looking for an enthusiastic and talented Telesales Supervisor to join the busy telesales team. · Role: · This is a key role within a small and d ...
-
Team Leader
2 weeks ago
Abra Wholesale Ltd London, United Kingdom**Job description** · JOB**:Team Leader - Telesales** · Company: Abra Wholesale Ltd · Abra Wholesale, leading wholesaler and exporter based in London. We are looking for an enthusiastic and talented Telesales Supervisor to join the busy telesales team. · Role: · This is a key rol ...
-
Trainee Broker
1 week ago
Growth Investments London, United Kingdom**Growth Investments introduce researched investment opportunities to clients, offering them an opportunity to diversify their portfolios. · Over the past 7 years, our introductions have offered returns that significantly outperform the general markets, and we continue to strive ...
-
Trainee Stockbroker
3 weeks ago
Marketing Leads UK Ltd London, United Kingdom**My client is a regulated stockbroker firm currently seeking a trainee stockbroker to join the team in Liverpool Street.** · **The jobs**: · - Telesales position. · - Contact investors and introduce them to the company's regulated products. · - Full training provided. · - Qualif ...
-
Recruitment Consultant
2 weeks ago
ERP Resource Base London, United KingdomHere at ERP Resource Base, we have an opportunity for a Recruitment Consultant to join our team based in a vibrant area of Greenwich. _ · If you identify yourself as a 'people's person? With excellent communication skills? Fluent English? Driven? Hardworking? Competitive? Excelle ...
-
Sales Executive
2 weeks ago
Adore Recruitment London, United Kingdom**Delegate Sales Executive - Automotive** · **London - Hybrid (2 days in office)** · **£28,000 - £32,000 + £10k OTE (Uncapped) (negotiable DOE)** · **Job Reference: SN1187360** · **_Do you want to work within the UK's leading brand in its marketplace across Digital, Events and Sp ...
-
Telemarketer
2 weeks ago
Claratus Commercial Finance Ltd London, United KingdomA new business focussed sales role, servicing developers and property owners with their finance requirement; including but not exhaustively, development finance, bridging finance, BTL and commercial mortgages. · You will work closely with an experienced property finance broker an ...
-
Delegate Sales Executive
1 week ago
Quest Search and Selection Ltd London, United Kingdom**The Company**: · Quest Search & Selection is partnering with this fast-growing B2B media company that leads the market as a free digitally led multimedia information provider for senior business professionals. · **The Role**: · **The role and responsibilities of thisDelegate Sa ...
-
Investment Broker
2 weeks ago
Growth Investments London, United Kingdom**Growth Investments introduce researched investment opportunities to clients, offering them an opportunity to diversify their portfolios. · Over the past seven years, our introductions have offered returns that significantly outperform the general markets, and we continue to str ...
-
Senior Recruitment Consultant
3 weeks ago
SCr2r London, United KingdomWe are currently looking to hire experienced recruitment consultants for clients in London. Our clients specialise in the education, social care and healthcare recruitment sectors. · We have opportunities for junior and senior recruiters who want to work for businesses that value ...
Senior Telesales - London, United Kingdom - Lawsons Whetstone
&v=024){kind=logo}
Description
About Lawsons
Lawsons is the UK's largest independent fencing, timber and builders' merchants and now boasts 36 branches, 720 employees and £200 million turnover, founded in 1921 and operates across London and the South East of England.
The Role
To manage and develop existing and new customer relationships, increasing branch sales and margins and enhancing the customer experience. To support the Branch Manager in leading and motivating the branch team to achieve sales, gross margin and other key business targets. To grow branch sales and margins, by proactively chasing sales opportunities, finding new business, and developing relationships with new and existing customers.
Within the Sales element of the role, you will engage with our customers over the trade counter and by telephone. You will be the first point of contact and the perfect host for our customers (Trade and Retail). You'll advise customers on the most suitable and advantageous products to use and promote add on items. You'll maintain a high standard of presentation within the trade counter and offer excellent levels of customer service at all times.
Working hours hours Monday - Friday, plus 1 in 2 Saturdays
Branch Postcode - W3 8BL
Key Accountabilities...
We would love to meet someone with...
Confidence to cold call existing and prospective customers.
Knowledge, Experience, Qualifications:
Previous Sales experience
Industry and product knowledge (essential)
Driving license
Good IT skills (Word, Excel, and Outlook)
What is in it for you...
