D365 Sys Admin - Aberdeen, United Kingdom - FinTech Recruitment Solutions
Description
Reporting into the Region IT Manager, I am looking for a MS Dynamics to come into a role which will play a key part in the function and performance of the company ERP system over the coming years.
Responsibilities:
- Learning and understanding the "asis" environment in order to provide functional expertise and knowledge of existing business practises.
- Enduser training and support for daytoday issues, problems, and questions
- Working with end users, project managers, and management to improve and upgrade the system.
- Working collaboratively with team members to troubleshoot and resolve Dynamics 365 issues
- Proposing tangible solutions to avoid repeatable errors
- Identifying opportunities for continuous improvement for assigned systems and processes.
- Creating user accounts, deleting accounts, creating/changing permissions by account; user profiles, page layouts, security in Dynamics 36
- Troubleshooting functional aspects of D365 based on enduser tickets
- Updating and maintaining standard Dynamics 365 Training material
- Providing detailed documentation on issues that must be escalated to our Microsoft Support Partner.
- Ensuring the Change Request process is followed as documented in the company IT policies
- Updating and maintaining regression testing procedures within LCS
- Assisting with endofyear audit questions
- Providing support during UAT and regression testing with quarterly Dynamics 365 updates
- Quickly identifying technical issues versus functional issues as per tickets submitted by end users
- Assisting in the creation and upkeep of Power BI reports
- Completing special projects and providing project support as directed by senior management
Job Types:
Full-time, Permanent
Salary:
£40,000.00-£48,000.00 per year
Benefits:
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Work Location:
Hybrid remote in Aberdeen, AB25 1EE
Reference ID:
CMK1303
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