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Transport Contract Manager - Lancaster, United Kingdom - Lancashire County Council
Description
| Salary £29,777 - £33,945 Per annum | Full time | Permanent | 37 hours per week | Lancaster |
Pay Award Pending
International Sponsorship – this role is not open to international sponsorship
Transport Contract Manager Integrated Transport ServicesL
Lancaster & Morecambe, Lancashire
(Grade 7)
We are currently recruiting...
A Transport Contract Manager to work within the Integrated Transport Services Team in the North of the County.
Working as part of a team, you will be responsible for both Home to School (Special Education Needs and Disabilities) and Adult Day Care transport services. The core duties of the role include planning and resourcing journeys both internally, using our own fleet of minibuses, and externally with approved Private Hire and Taxi suppliers. You will build strong network relationships with different departments within the authority and with Schools and Daytime Support Centres in your allocated area and in support of your colleagues.
You will also manage a team of Passenger Assistants including recruitment and induction, work allocation, Performance and Development Appraisals, Training Plans as well as monitoring working time and approving pay records. Absence management and low-level disciplinary issues are also part of the role.
This is an exciting opportunity for someone with strong communication skills who wants to help the most vulnerable in our community get to where they need to be each day, whether they are children with Special Educational Needs or adults accessing day services. Transport is a lifeline for many families helping them to live a fulfilled life.
What we are looking for...
Knowledge and Experience
We're looking for someone with a great mix of initiative, knowledge, and experience within the transport industry.
The ideal candidate will be able to demonstrate excellent communication, organisational and people skills (friendly, considerate, patient, empathy etc). They will have a confident knowledge of IT including using Word, Excel, Outlook, Teams, and an ability to learn new systems whilst ensuring high levels of customer service.
The ability to lead, supervise and organise a team is a key skill for the role as is an awareness and empathy of the needs of people with Special Education Needs or Disabilities (SEND) and their families.
Communication
We're seeking someone who is an excellent communicator with the ability to work independently but also collaboratively within a wider team. You'll enjoy building effective working relationships with other service areas and colleagues, understanding their needs but also being able to communicate difficult messages when needed.
Whilst under pressure you will maintain high levels of professionalism and courtesy, dealing with a wide and complex variety of scenarios.
Why join us...
Benefits: There's fabulous flexibility and the opportunity to create the work life balance you'll love; with up to 32 days annual leave plus 10 statutory/bank holidays. We also have an enviable Pension Scheme and Employee Benefits platform which provides numerous discounts from your weekly shop to holidays and entertainment with salary sacrifice options on electronics, bicycles, white goods, and cars.
Development: we'll provide support and development at each stage of your journey with us. There will be opportunities for career progression both within the service but also into other areas of the organisation if you wish. They'll be time for reflection and interaction with your line manager, as well as peer support from those within the wider team.
How to apply...
Applications must be submitted online, however, please feel free to contact us for an initial informal and confidential chat – contact David Collins, Area Transport Manager, either by telephone or
Closing Date: Monday 27th May 2024 Interview dates: tbc
If you're already a Lancashire County Council employee you must apply via the internal vacancies option on . You can do this by logging into Oracle Fusion and then going to Me - Current Jobs.
Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.
You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability.
The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.
In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.
We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.
