Receptionist/showroom Host - Brighton and Hove, United Kingdom - Harwoods Group

Harwoods Group
Harwoods Group
Verified Company
Brighton and Hove, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Harwoods Jaguar Land Rover Brighton are an appointed Jaguar Land Rover new and used car retail operation, with a full service and repair facility.

In addition, we have a MOT facility on site.

Our exciting and stunning new site in Brighton represents Jaguar and Land Rover across the south east region from Hastings to Heathfield, across to Burgess Hill and Henfield and down to Worthing, with our core area being Lewes and Brighton.

We have a team of hard-working, experienced staff, who are dedicated to delivering great customer experiences, with our customer-centric culture evident throughout the business.


JOB PURPOSE
The role of the Weekend Showroom Host/Receptionist is to:

  • Ensure customers and visitors receive an immediate welcome
  • Ensure all calls, both internal and external are answered and dealt with efficiently within the correct process.

KEY RESPONSIBILITIES

  • Ensure reception area is staffed and kept tidy at all times.
  • Direct customers towards the seating area and offer refreshments while they are waiting.
  • Handle and coordinate all calls and visitors, taking full details of the caller's business, paging members of staff as needed.
  • Establish and maintain a system to monitor the whereabouts of key staff at all times.
  • Keep customer refreshments stocked up at all times.
  • Keep customer waiting area clean and tidy and clear of crockery etc at all times; also kitchen area in showroom.
  • Correctly process all outgoing post ready for despatch each evening.
  • Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.

PERSON SPECIFICATION
Essential

  • Proof of Right to Work in the UK.
Experience

Skills & Knowledge

Essential

  • Smart appearance.
  • Competency in numeracy, literacy and IT.
Team member


Delivering Memorable Customer Service
Provides customer service which creates 'memorable experiences' through meeting and exceeding customer expectations.

Skills for the job

Communication Skills

Friendly Demeanor

Organisational Skills

Smart Appearance


Hours:
Saturday 8am - 5pm


Job Types:
Part-time, Permanent


Salary:
£10.50-£11.50 per hour

Expected hours: 8 per week


Schedule:

  • Every weekend
  • Weekend availability

Work Location:
In person


Reference ID:
Brighton JLR
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