- Making outbound and receiving inbound calls on behalf of major price comparison websites, with no cold calling involved
- Providing customer assistance with insurance inquiries
- Engaging in conversations and building relationships with customers to understand their needs
- Minimum 1 year experience in a sales or service role
- Basic IT knowledge including email, Word, and Excel
- Ability to communicate professionally with individuals of all backgrounds
- Competitive salary and bonus structure
- Standard working hours with annual leave and bank holidays
- Life Insurance and Workplace Pension
- Team-building events and long service awards
- Enjoy conversing with people and building relationships
- Passionate about providing excellent service to customers
- Ambitious and eager to advance within the company
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Telesales Advisor - Peterborough, United Kingdom - Howden Group Holdings
Description
About Us
We are all about creating an independent business with a distinct culture that is driven by the people who work for it. Finding talented and entrepreneurial individuals is crucial to our success. People join us for various reasons, but they stay for one core reason: our unique culture. This sets us apart and enables us to retain the best talent in the market. Whether you prioritize work/life balance, career advancement, sustainability, or volunteering, at Howden, you'll find like-minded individuals who are committed to driving change.
Job Overview
We specialize in the technology behind Insurance Price Comparison Websites, collaborating with major UK Price Comparison brands. As part of the Howden Insurance Group, one of the world's largest insurance broking groups, our business is expanding. We are seeking enthusiastic Telesales Advisors to connect with customers who have consented to receive calls, aiding them in finding suitable insurance coverage. Join us at the onset of a new era of shopping through price comparison sites.
Responsibilities
Requirements
Key Benefits
Key Skills
Our Culture
Since our establishment in 1994, our focus has been on a people-first approach. We have evolved from being local experts to a global network of over 15,000 colleagues. Our employee ownership model has fostered a culture of collaboration, innovation, and empowerment. At Howden, diversity and inclusion are fundamental values that guide our interactions with employees, clients, and partners.
This is a permanent position located in Peterborough.
