Clinic Receptionist - Cowes, United Kingdom - The Medical

The Medical

Verified Company

Cowes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CLINIC RECEPTIONIST
The Medical is a fast-growing, award-winning business offering convenient, high quality healthcare to its customers.

We are currently looking for a friendly, professional and organised Part Time Clinic Receptionist to join our team in our Cowes Clinic.

This is an excellent opportunity for somebody with a passion for customer/ patient care who thrives in a vibrant environment.

SKILLS & ATTRIBUTES:

Your role is to ensure that each and every interaction with The Medical is excellent: warm, friendly and informative.

We will be looking for:

Excellent customer service skills and telephone manner
Strong organisational skills and effective multitasker

Confident IT skills

Office 365 Word and Excel
A genuine passion for people's welfare with a kind and friendly disposition
A proactive and quick learner
Excellent communication skills

RESPONSIBILITIES

Patient Experience:

Clinic Welcome greet our patients when they arrive
Reception experience engage with our patients to ensure that their experience is excellent
Enquiries answer facetoface enquiries and telephone overflow
Booking Appointments book patient appointments into the diary
Managing Practitioner diaries
Registration and Consent ensure that new clients register fully and consent to the terms of business and to clinical assessment
Cancellations and DNAs (Did Not Attend) manage the cancellation and DNA processes from endtoend
Payment take payment from private patients

Additional:

Clinic scheduling software training will be provided prior to and beyond the start date.

Shifts to be cover:

-
Thursday, pm - 3 Hours - 1 in 2:

Friday 2.15pm-5.45pm Hours 1 in 2

Job Types:
Part-time, Permanent

Salary:
From £11.00 per hour

Expected hours: 3.25 per week

Experience:

Microsoft Excel: 3 years (required)