Receptionist - Bristol City Centre - The Medical

The Medical
The Medical
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Clinic Receptionist

Bristol - Part Time

Permanent Position

Hours: 20 hrs a week (plus Holiday and Sickness cover)

Rate of Pay - Starting Salary £11.50/hour
The Medical is a fast-growing, award-winning business offering convenient, high-quality healthcare to its customers.

We are currently looking for a friendly, professional, and organised Part time Receptionist to join our team to work at our Temple Quay Clinic in Bristol.


This is an excellent opportunity for somebody with a passion for customer/ patient care, who thrives in a vibrant environment.


SKILLS & ATTRIBUTES:

Your role is to ensure that each interaction with The Medical is excellent: warm, friendly, and informative.


We will be looking for:

  • Excellent customer service skills and telephone manner
  • Strong organisational & communication skills and effective multitasker


  • Confident IT skills

  • Office 36
  • Excel/Word & Outlook
  • A genuine passion for people's welfare with a kind and friendly disposition
  • A proactive and quick learner

MAIN RESPONSIBILITIES

Patient Experience:


  • Clinic Welcome greeting our patients when they arrive.
  • Reception experience engage with our patients to ensure that their experience is excellent.
  • Booking Appointments book patient appointments into the diary.
  • Managing Practitioner diaries
  • Registration and Consent ensure that new clients register fully and consent to the terms of business and to clinical assessments.
  • Cancellations and DNAs (Did Not Attend) manage the cancellation and DNA processes from endtoend.
  • Payment & invoicing take payments & processing company invoices for payment.

Basic hours: 20 hours per week


Temple Quay Clinic - 20 hrs/week

Shifts Between:
07:30am to 20:00pm Monday to Thursday

07:30am to 19:00pm Fridays

Occassional Saturday's 09:00am to 13:00pm

Plus, support with holiday and sickness cover
-
OTHER DETAILS_

Training will be provided prior to and beyond the start date.

Holidays - 28 days Pro Rata - this includes UK Bank Holidays


Job Type:
Part-time


Pay:
From £11.50 per hour

Expected hours: 20 per week


Experience:


  • Customer service: 3 years (required)
Microsoft Office: 3 years (required)

  • Reception: 3 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Application deadline: 07/06/2024

Reference ID:
TQ- Part Time Receptionist 05/2024

Expected start date: 01/07/2024
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