Regional Administrator - Cambridge, United Kingdom - Bodhi Resourcing

Bodhi Resourcing
Bodhi Resourcing
Verified Company
Cambridge, United Kingdom

5 days ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Main Duties:

  • Answers calls from customers and logs any work.
  • Support Field Service Manager (FSM) in updating Field Service Engineers (FSE) schedules due to last minute changes. Book appointments with clients according to this schedule.
  • Supports the Field Services Manager to coordinate return/remedial work by contacting customer to make appointment.
  • Convert all approved quotes to Work Orders.
  • Checks all Small Works have final acceptance signed and invoice.
  • Checks New Works progress milestones are met before and invoice.
  • Actions closed completed work orders and raises invoice to send to customer or Finance Administrator as applicable.
  • Supports FSM in supplying product requests from customers by checking availability with stores team and raising a purchase order.
  • Contacts clients 30 days prior to a payment due, to confirm that the client does not have any claim.
  • Work with the Branch Manager and Finance Team to chase overdue payments.
  • Builds strong, professional relationships with customers, suppliers, and internal personnel form other departments.

Job Types:
Full-time, Permanent


Salary:
From £24,960.00 per year


Benefits:


  • Company events
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • Onsite parking
  • Store discount

Schedule:

  • Monday to Friday

Experience:


  • Customer service: 5 years (preferred)
  • Administrative experience: 5 years (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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