Onboarding & Outreach Officer - Walthamstow, United Kingdom - Get Set UK

Get Set UK
Get Set UK
Verified Company
Walthamstow, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Onboarding Officer & Outreach Officer

Salary:
£24, £27,000.00 per year


Job Types:
Full-time, Permanent


Location:
Redbridge & Walthamstow


Benefits

  • Company pension & events
  • Flexible schedule.
  • Gym membership
  • Private medical insurance.
  • Wellness programs
-
Are you looking for a job that will make a difference? Are you performance oriented and love helping people? We have great news for you. We found you a job at Get Set UK._
-
Why Get Set UK?_
-
Get Set UK is bursting with culture, energy, and opportunity - 83% of our employees' love working for Get Set UK and find their job rewarding and inspiring._
-
Our mission is to support and enable individuals to maximise their employment and career potential._
- **Join us and work for a fast
- growing company that values people and works for people**_


Key Responsibilities

  • Reengage with customers that need support with getting back into work and enrolling them onto our Employability Programme.
  • Send weekly COMMS to external partners with current vacancies, opportunities, and training to increase referrals for our job ready customers.
  • Source and build partnership with multidisciplinary teams and agencies.
  • Be first point of contact, to provide promotional & informative overview of Get Set UK services, gaining participant commitment to positively focus on their employment journey.
  • To conduct initial screening checks for eligibility criteria on various Programmes.
  • To collaborates with colleagues and external provisions when necessary to promote Get Set services.
  • Provide a sense of authority to the customers and enable them to feel more confident & strengthened.
  • Demonstrate a willingness to learn and motivate others to develop and grow industryspecific knowledge and skills.
  • Signpost participants to a range of organisations to assist with Health, drug and alcohol, housing, and finance advice.
  • Deliver a highquality service in line with Get Set UK's delivery model.
  • Ensure compliance and accuracy with all aspects of service delivery.
  • Create awareness amongst the employers about our company's vision of equal opportunities and values.
  • Provide customers with quality constructive feedback that allows them to improve and prepare for the dynamic work environment.
  • Provide support to the stakeholders to enable them to sustain employment through good practice and overcome any foreseen barriers.
  • Experience in supporting vulnerable clients' groups i.e., young care leavers / asylum seekers.
  • Understand the challenges faced by vulnerable client groups i.e., people living with mental health conditions, substance misuse, a history of offending behaviour, homeless.
  • Experience in assessing an individual's need and the ability to tailor and deliver a support plan based on these.
  • Experience working with multi agencies.
  • The ability to manage your own caseload and manage time effectively.
  • Competent in using IT system to record visit updates.
  • Experienced in working in a target driven market and exceeding expectations.
  • Good diary management skills and knowledge of Microsoft Word/Outlook 365/Excel
  • Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status.' 'Our aim is to support and maintain the physical and mental health of all people at work'._

Job Types:
Full-time, Permanent


Salary:
£24,000.00-£27,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Gym membership
  • Health & wellbeing programme
  • Private medical insurance
  • Sick pay

Schedule:

  • Monday to Friday

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (required)
  • Mentoring: 1 year (required)
  • Outreach: 1 year (required)

Language:


  • Pashto (required)

Work Location:
In person

Expected start date: 24/07/2023
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