Office Administrator - Glossop, United Kingdom - Foundations - National Body for Home Improvement Agencies

Description

About us
Foundations - National Body for Home Improvement Agencies is a small business in OTHER in Glossop, SK13 8BS. We are agile, autonomous and data-driven.


Our work environment includes:

• Relaxed atmosphere
• Wellness programs
• Workfromhome days
• Growth opportunities
• Casual work attire

Available as Full Time or would consider Job Share

The Role

Foundations is the National Body for Home Improvement Agencies - that means that (1) we're funded by the UK Government; (2) we work with local authorities, housing associations, charities and private companies that help older and disabled people to repair or adapt their home; and (3) we're passionate about improving the lives of vulnerable people.

We're not just here to support our customers. We're here to help them support their older or disabled clients to remain living independently in their own homes.

Foundations has been around since 2000, and whilst we continue to grow and expand on our services, we're looking to hire an Administration Officer to become part of our Central Services team.

You will be responsible for maintaining high organisational standards for supporting our charitable activities, training delivery programme and other administration-related tasks as required.

Duties will include the below.


Customer support:

• First point of contact for calls from the general public, clients, and customers
• Supporting our mailboxes, ensuring swift and informative responses at all times

Charitable arm:

• Organising and administering an efficient grants service for our charitable projects
• Managing spreadsheets and analysing data to meet project KPI's
• Using our accountancy software to make payments and reconcile statements

Training delivery:

• Oversight on our training courses, using our online etraining platform
• Using information to source new training, scheduling inhouse and open courses
• Liaising with training providers

Administration support:

• Light accountancy work (full training provided)
• Collating data for reporting
• Keeping client information up to date

Working closely with the Office Manager, you will be tasked with ad-hoc administration work, gaining further knowledge and insight into the interesting sector of Health & Housing.

• Excellent communication skills both written and verbal
• Strongly proficient in Excel to analyse data
• Experience working in a customerfacing role
• Good planning and organisation skills and ability to work to deadlines
• Excellent time management skills and natural accuracy and attention to detail
• Good working knowledge of accountancy systems would be a distinct advantage
• Educated to GCSE standard or equivalent, including Maths and English
• Reliable, hardworking, confident, and motivated

The post is based in our office, right in the centre of Glossop, just across the road from the train station - with the option to work from home for part of the week (as part of our Hybrid Working model).

Job Types:
Full-time, Permanent


Salary:
£22,000.00 per year


Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Wellness programme
• Work from home

Schedule:

• Monday to Friday

Experience:

• Administration: 2 years (preferred)

Work Location:
Hybrid remote in Glossop, SK13 8BS

Application deadline: 06/01/2023