Digital UX Designer - Croydon, United Kingdom - Service Care Solutions - Criminal Justice

Service Care Solutions - Criminal Justice
Service Care Solutions - Criminal Justice
Verified Company
Croydon, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Service Care Solutions are looking for a UX Designer to work on a remote basis for a Government Entity with occasional travel to London.


Description:


To work in a multidisciplinary team, alongside researchers and developers, to deliver word-class, user-centred services for the public and civil servants.


  • Design accessible services that are simple enough for everyone to use.
  • As an experience designer, you'll determine the best way for users to interact with services, the overall flow and individual design elements.
  • Mentor and train other designers, supporting the growth and development of the interaction design team.
  • You will have an understanding of the way the internet works, experience of designing in an agile environment and be driven to help government transform the way it delivers services so that they are simpler, faster and easier to use.
  • Identifying, developing and using best practice and standards to design service consistent with the rest of government and the Home Office
  • Supporting and mentoring Interaction Designers, allocating tasks and providing them with guidance, training and constructive feedback
  • Advocating for users and understanding user needs to design simple, effective and accessible services
  • Creating prototypes and concepts to communicate and test ideas with users and improving with evidence
  • Mapping user journeys, processes and visualising design problems
  • Collaborating within a multidisciplinary team on large, complex services by facilitating the design process, participating in research activities, workshops and communicating design decisions to the team and stakeholders

Skills and knowledge required:

  • Coaching and mentoring other Interaction Designers, growing skills, and providing constructive feedback on work
  • Talking about, and advocating for usercentred design to various audiences and stakeholders, in a way that other people understand
  • Using your extensive knowledge of visual and interaction design to create usable, accessible and responsive user interfaces
  • Running workshops, leading discussions and facilitating the design of the service through collaboration with other professions
  • Understanding user needs, participating in research activities and interpreting user research to inform design
  • Sketching, concept creation and designing prototypes at different levels of fidelity

Qualifications and Experience required:
Strategic and Architecture

  • Technical Strategy and Planning
  • Emerging Technology Monitoring (EMRG) level 3
Development and Implementation

  • Systems Development
  • Prototyping
User Experience Design

  • User Experience Design (HCEV)
  • LEVEL
  • Interaction Design


  • Level

  • Inclusion


  • Level
3
Current SC Clearance is required for this role.
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