Learning Academy Lead - Crewe, United Kingdom - Radius Payment Solutions
Description
We're an ambitious, forward thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions.
We support our customers with a range of products and services to meet their needs.Since 1990 our ambition has never wavered. From humble beginnings our vision and drive has seen us venture into new market trends.
Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings.
With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology and we invite you along on this journey.The role.
The role of Learning Academy Lead is extremely important to us to help enable our growth strategy.
The Learning Academy Lead will join the People Development team to help create and support a learning, development, and continuous improvement culture, via the creation, curation and delivery of learning solutions across different modalities.
The role will require the design and delivery of high-quality learning solutions across a number of project areas including induction, sales, customer services, leadership, and operational effectiveness.
We promote a culture of continuous improvement, therefore the role will require the provision of learning solutions for both existing staff and new starters.
This role will involve facilitating learning experiences for our people and designing, developing, and delivering solutions for all areas of the business.
Your Responsibilities Day To Day Will Include
- Owning the content and delivery of all learning for your Academy area from design to delivery. Upskilling the business faculty to deliver and undertaking appropriate quality assurance
- Working with the Learning teamto understand the needs of the business in order to create appropriate learning solutions with your Academy area
- Designing learning solutions and providing facilitator notes when required for any facilitator to use easily
- Delivering classroombased and virtual training to groups ranging from 10 to over 100 people
- Supporting the People Development Director and the Learning team with the scope and management of learning projects
- Ensuring version control management and accessibility for all learning material
- Evaluating the success of learning solutions and reporting on evaluation results
What do we expect of you?
- Demonstrable experience in a Learning and Development facilitator/trainer role in a salesbased industry
- Design and content delivery experience including upskilling of others on your content
- Up to date knowledge of adult learning theories and learner experiences
- Strong reporting and presenting skills
- Stakeholder management skills (including senior leaders)
- Excellent emotional intelligence and diplomacy skills
- Exceptional oral and written communication, personal credibility, and influencing skills
- Confidence speaking to large groups
- Knowledge of Learning Management systems and content creation tools such as Articulate 360, Storyline or GOMO ideal
What can you expect from us?
- A friendly culture that mirrors our proposition to our customers
- A fastgrowing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive
Any other considerations:
this role will be based in Crewe but will require occasional travel across UK and Europe.
Still curious?
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background
- We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR._
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