Events Producer - London, United Kingdom - Amazon UK Services Ltd.

Amazon UK Services Ltd.

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

5+ years of program or project management experience.

Experience working cross functionally with technical and nontechnical teams.
4+ years of experience onsite live studio production or event management.
5+ years knowledge of Microsoft Office Suite and event planning platforms.
Raises the bar with both verbal and written documentation.
Able to clearly communicate and collaborate with team members and customers in a corporate environment.
Demonstrated ability to maintain and manage complex calendaring systems and databases.
Knowledge of audio, video and lighting systems.
Scheduling and calendaring management.

The Events Producer provides customer-centric intake management, calendar, organisational, reporting, and administrative support to the IT Services Event Productions team and its customers.

The primary focus is to support intake operations and scheduling of studio requests. They are the primary point of contact for the customer, responsible for the booking process, planning and operations.

Key job responsibilities

Act as a dedicated onsite POC for customers, including production team and thirdparty vendors when required.
Available for customer meetings, onsite for set days, rehearsals and event day(s).
Manages meetings effectively; provides supporting documentation and aligns stakeholders.
Maintains multiple operations calendars and databases.
Coordinates onsite requests, including but not limited to studio recordings, events and post production.
Daily customer communication support and management.
Regular scheduling of customer requests.
Improves efficiencies, and works to optimize processes.
Coordinates projectrelated data and reporting.
Works on defined projects, with straightforward goals.
Able to identify blockers, and facilitate progress.
Research new technologies to constantly evolve our services to keep up with industry standards.
Play a part in the hiring, training, and development of others. Also working as a mentor within and outside of the team.
Write documentation to standardize and raise the bar.
Work and partner with external vendors when required.
Work on projects and solutions that may affect multiple systems in a single region.
Strong analytical skills, detail oriented, and demonstrated ability to improve processes.
Strong desire to learn new technologies and systems.
Experience taking ownership and successfully delivering results in a fastpaced, dynamic environment.
Ability to translate technical requirements and expectations to customers.
Experience of ticketing systems.