Service Site Manager - London, United Kingdom - Porsche Retail Group

Porsche Retail Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Due to sustained growth of the Porsche brand, we're delighted to confirm that we will be increasing capacity at our
Porsche Centre in
West Londonand offers the role of Service Site Manager.

This impressive Centre is a state-of-the-art building with a Barista service coffee bar, close to public transport links, heavily subsidised parkingand is located 5 minutes' walk from Chiswick High Road, which is full of shops and restaurants.

**About the company

Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain and are one of the largest Porsche Dealer Groups in the UK, representing five Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and West London. PorscheRetail Group are proud to be one of Best Companies' Top 100 large companies to work for in the UK
, as well as a Top 5 company in Automotive**, and combine an outstanding working environment with great benefits and an extremely competitive package.
**About the role

**As Service Site Manager, you will: - Manage the
Service Factory daily operations, looking after all aspects of the facility, the welfare of the employees, visitors and suppliers on site

Lead the Team of Service Advisors/Executives, Administrators and Service Assistants to ensure that commercial and operational requirements are considered and met all times

**About the responsibilities:
**In the role of Service Site Manager, you will: - Effectively manage workshop loading, efficiency, productivity and quality, whilst meeting customer expectations

Review the allocation of work booked in by leading the planning meeting, identifying the resources required a minimum of 3 days in advance of the appointment
Supporting and communicating with the Service Advisors/Executives and Technicians the day prior to the appointment the workshop plan
Ensure work is completed fully to customer requirements in the agreed timescales
Holding weekly group review meetings with all members of the team
Ensure full compliance to manufacturer's policy regarding recall campaigns
Identification of Continuous Improvement areas throughout the operation
Keep updated with technical knowledge and the FCA Compliance requirements of the business

Facilities

Ensure awareness and compliance to all fire safety, security & health and safety procedures along with the maintenance of tidy and efficient work areas
Oversee and be responsible for all staff employed at and entering the site including subcontractors e.g. Bodyshop employees, Drivers and Valeters.

Employees

Team leadership for the Service Factory employees including, recruitment, grievances, disciplinary, training, coaching and mentoring as required
In conjunction with the Aftersales Manager, managing resources including holiday cover, absence cover etc
Holding monthly individual review meeting and set individual targets with all members of the team to ensure achievement of targets
Identify individual team development needs, utilising a mix of personal/team coaching and formal training

**About the hours & rewards
**For the role of Service Site Manager, on-site staff parking will be available alongside a market leading remuneration package and the support you would expect from a manufacturer owned Top 100 company.
The hours of work are Monday to Friday 8.00am to 6.00pm & Saturdays 8am to 1pm on a rota basis and there is a salary on offer of circa £48,150 per annum, dependant on experience, plus bonus with an OTE of circa £61K

Benefits include:

25 days holiday per year plus bank holidays
VWG Company Car
Private Medical Insurance
DC Pension Scheme
Life Insurance
Staff preferential rates
Employee Discounts Programme
Employee Assistance Programme

**How to apply
You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
We look forward to hearing from you
- automotive, motor trade, site manager, service centre, service advisor, workshop manager,_