Field Engineerwest Drayton Onsite - West Drayton, United Kingdom - Steria Recruitment

Steria Recruitment

Verified Company

West Drayton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Intelligent Resource Recruitment is working in partnership with a major Client in the UK. We are currently recruiting for
Field Engineer to be
West Draytonbased out

Title:
Field Engineer

Location:
West Drayton

Duration:
Permanent role

Responsibilities/Accountability:

To attend all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines
Ensure assigned incidents are monitored, updated and progressed in a timely manner
Use areas of technical expertise and experience to provide training support, coaching and guidance to Junior Field Service engineers
Coordinate between clients and vendors to ensure timely resolution of problems.
Provide a high degree of customer satisfaction in all work undertaken

Essential Skills:

Must have a full valid UK drivers licence
Ability to resolve hardware issues and basic software problems
Capable of building (o/s and required software) and deploying PCs (desktop and Laptop)
Good understanding of IT systems and environments
Strong customer service skills
Analytical and problem solving mindset

Preferred but not essential skills:

MCSE certification
Manufacturer Enterprise server certification
SAN Server
A+
Network+/CCNA
Dell / Other vendor Certification to Enterprise level or above
Experience in a data centre and in smart space technology is advantageous.

Intelligent Resource Recruitment is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization.

Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organisation.