Income Recovery Assistant - Islington, United Kingdom - Essential Employment

Essential Employment
Essential Employment
Verified Company
Islington, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Income Recovery Assistant based in Islington and the rate is up to £14.58 per hr PAYE

This is a full time role working on a temporary contract.


Employer Reference:
RQ737984


This role will involve:

  • To be responsible to the Team Leader, for the provision of administrative and support services to the Rent Arrears Team.
  • To undertake rent arrears recovery work by monitoring and taking action up to and including the service of a Notice Order Seeking Possession when required.
  • To ensure that all computer systems are constantly updated and reflect the accurate position of all arrears recovery activity.
  • To undertake initial interviews with tenants and their representatives regarding income recovery matters. Including liaising with other agencies or departments on the tenant's behalf.
  • To deal with tenants' rent queries and making arrangements with them to clear arrears.
  • To undertake home visits in order to assist tenants as required in line with Income recovery procedure
  • To give general advice to tenants about their claim for housing benefit, payments, DWP deductions, transfers with arrears, garage & parking arrears and any income related issues. To forward any tenancy related issues to the Tenancy Management team when bought to their attention eg death notifications from Housing Benefits section.
**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
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