Leasing Associate - Sale, United Kingdom - Ascend Properties

Ascend Properties

Verified Company

Sale, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us:

Ascend proudly leads the UK market as the foremost manager of Single-Family Build to Rent housing resulting in award-winning property management for over 10,000 homes.

We are going through a strong period of growth in all aspects of the business, making it an exciting time to join.

Dedicated in providing an exceptional service to our clients offering alongside a supportive and collaborative work environment.

We're seeking individuals who are willing to go the extra mile to join us in a variety of roles spanning from sales and maintenance to finance and operations.

Role Summary:

We have an exciting opportunity to join the New Business team as a Leasing Associate and be part of our central operation in Sale, Greater Manchester.

Key Responsibilities:

As one of the primary points of contact with Ascend, the highest level of customer service and professionalism is always expected.
Provide accurate information on available properties, such as rental prices, tenancy terms, and our industry standard set business rules.
Gather relevant information from prospective tenants, including their property preferences and requirements.
Schedule property viewings into our branch networks or territory managers diary.
Collaborate with leasing consultants and property managers to coordinate property viewings and manage leasing activities effectively.
Conduct follow ups with prospective tenants to gather feedback or address any additional questions.
Have a good understanding of the leasing process from point of enquiry through to move in.
Maintain a thorough understanding of the relevant territorial lettings market and keep informed of industry trends and new developments.
Ensure compliance with Landlord and Tenants Act and Housing / Rents Acts Legislation and company regulations throughout the leasing process.

Skill & Experience:
At Ascend, we offer continuous training and personal development opportunities for all our team members. Take a look at the list of skills and experience that are essential and desirable for this job role.

Previous experience in call handling, customer service or leasing is beneficial.
Effective communication and interpersonal skills.
Particular attention to detail and organisational abilities.
Ability to multitask and work efficiently in a fastpaced environment.
Proficiency in Microsoft Office and confident with technology
A positive and cando attitude and a passion for delivering exceptional customer service.
Industry qualifications such as ARLA (or working towards it) are preferred but not essential.

Why work for Ascend?

Competitive holiday allowance rising to 26 days holiday over a period (excluding Bank Holidays).
Contributory Pension Scheme for longterm financial security.
Recognition programs including Employee of the Quarter and Year.
Enhanced Maternity/Adoption/Paternity Pay to support your family.
Paid time off for charity work to give back to the community.
Team Building Activities to foster camaraderie and collaboration.
Birthdays a day off to celebrate your special day.
Weekly Incentives/Recognition for your hard work and dedication.
Monthly networking lunch to meet the wider Ascend Teams

Ready to take the next step in your career? We want to hear from you

Pay:
Up to £27,300.00 per year

Benefits: