Communications Consultant - Edinburgh, United Kingdom - Phoenix Group

Phoenix Group

Verified Company

Edinburgh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job type:
Permanent

Location:
Hybrid role based in Edinburgh with - 3 days per week spent working in the office.

Flexible working:
All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balance this with business requirements during the recruitment process.

Salary and benefits:

Up to £35k, plus 8% bonus up to 16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

We have an incredible opportunity to join us here at Phoenix Group as a
Client Communications Consultant within 56 Degrees, the workplace marketing team that partners with our largest workplace clients to develop creative, engaging and impactful communications strategies to meet client objectives.

Who are we?
We want to be the best place that any of our 6,800 colleagues have ever worked.

We're the UK's largest long-term savings and retirement business.

We offer our 13 million customers products across our market-leading brands, including Standard Life, SunLife and ReAssure, with c.£310 billion of assets under administration.

We're a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet.

The role

The Client Communications Consultant is responsible for supporting the team to deliver excellent member communications for our largest workplace clients.

You will be expected to drive efficiency and excellence in delivery, making sure all outputs are delivered to scope and time.

You will build effective relationships with key stakeholders across the business.

Key responsibilities

Support planning, creation and production of marketing communications and campaigns to time, scope and budget
Ensure core collateral and content are fit for purpose
Identify opportunities to improve processes across the marketing team
Ensure the Standard Life brand is accurately represented across all communications produced
Input into defining project deliverables and resource requirements
Adopt standards and processes and embed best practice within campaigns and activities
Project manage delivery of client communication plans and associated deliverables Analyse campaign results and make recommendations to optimise member outcomes

What are we looking for?

Essential

Able to engage and communicate effectively with multiple stakeholders
Excellent copywriting skills and attention to detail
Experience of working as part of a crossfunctional project team to deliver a common goal
Selforganised, selfstarter with the ability to manage multiple responsibilities and deliver high quality results under tight deadlines
A sound understanding of communication KPIs, measurement tools, assessment methods
Great work ethic, confidence to express your opinion and share ideas

Desirable

Marketing qualification or experience in a similar role, working as part of a fastpaced communications team
Experience in the creation and delivery of communications
Customer service experience
Experience of working in workplace pensions / financial services industry

We want to hire the whole version of you
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds.

If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about #LifeAtPhoenix
Further information on the Senior Managers & Certification Regime can be found on the FCA website.

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