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Rochdale

    Community Support Worker - Rochdale, United Kingdom - Pennine Care NHS FT

    Pennine Care NHS FT
    Pennine Care NHS FT Rochdale, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    Progress your career as a valued member of one of the most respected and supportive teams in the health & Social care sector. In helping us deliver outstanding mental health care you'll be making a real difference to residents and their families within ~HMR every single day, with support from the organisation and your colleagues every step of the way. As part of our vibrant culture you'll build lasting professional relationships that will take you further, whatever your career goal.

    HMR Community Mental Health Teams support people of working age who have severe mental health needs , who may have behaviours that challenge and have associated complex needs.

    Main duties of the job

    To work as part of the multidisciplinary team and provide support on both an individual and group basis to individuals experiencing mental health problems to enable them to achieve their full potential through accessing resources available within their wider communities and equipping them with the skills and confidence to enable them to manage their lives independently.

    Community Mental Health Teams are friendly teams that work with people of working age who have a moderate to severe mental disorders, who may present with behaviours that challenge and have associated complex needs.

    We provide a safe treatment service for males and females in the community.

    About us

    We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

    Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.

    All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

    Job description

    Job responsibilities

    Main Duties and Responsibilities To provide support to an allocated group of service users, promote their recovery and help to maintain them in their community environment. To assist qualified practitioners in assessment, planning, implementing and evaluating individual care plans. To ensure that service users engage effectively with the agreed Care Plan and access appropriate services. Positively promote independent living of service users within the community Provide support and interventions to service users in their own homes and the wider community based upon their assessed needs. Assist service users to make full use of community resources. Support service users to become involved in social activities in line with their assessed needs and planned care. Support service users to establish and maintain effective interpersonal relationships. Provide regular and practical support for service users and their carers in managing dignity and independence. Provide support with activities of daily living. Help service users gain access to resources required to meet their needs. Provide information on health promotion and support physical health management. Help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and to alert the appropriate staff involved in the service users care. Report regularly to care coordinators and keyworkers. To promote independence and choice. To maintain adequate records as required by existing procedures, entering appropriate details on the service users case notes as necessary. To attend and actively participate in training sessions, team/care planning review meetings and supervision as appropriate. To contribute to the ongoing development of the service To ensure that electronic care records are efficiently maintained. To contribute to audits as required, providing relevant data as required in line with performance monitoring targets. To deal appropriately with clinical incidents and complaints from patients, relatives and members of the public, via line manager, in accordance with Trust policy. To undertake such other duties as may be determined from time to time within the general scope of the post.

    This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.

    Person Specification

    Education/Qualifications

    Essential

  • Good standard of general education including good numeracy and literacy skills.
  • Evidence of recent further development / training.
  • NVQ 3 or equivalent
  • Commitment to undertake Continuing Personal Development

    • Experience

    Essential

  • Experience of undertaking a supportive role.
  • Experience of working with individuals with mental health needs
  • Experience of working with individuals in distress

    • Knowledge

    Essential

  • Understanding of mental health issues and how these impact on individuals.
  • Understanding of confidentiality and data protection issues.

    • Desirable

  • Awareness of local services.
  • Knowledge of benefits / employment systems.
  • An understanding of the mental health system.

    • Skills and abilities

    Essential

  • Ability to listen effectively
  • Good written and verbal communication skills
  • Ability to empathise with service users
  • Ability to implement care plans for individuals with the support of others as appropriate.
  • Ability to create innovative solutions to help empower service users.
  • Ability to work unsupervised in a range of settings.
  • Ability to form positive therapeutic relationships with service users and carers.
  • Willingness to make a positive contribution to improving the quality of life for people with mental health problems.
  • Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities.
  • Ability to provide practical support with daily living activities.
  • An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour.
  • Basic IT Skills
  • Ability to work flexibly and to prioritise workload
  • Ability to work as part of a team
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