IT and Communications Director - Kingston Upon Thames, United Kingdom - SKILLFRAME
Description
Our client is a busy, established and progressive firm of solicitors who are looking for an IT and Communications Director to join their business.
The successful applicant will have the following skills:
- At least 15 years of legal or professional services experience in IT support.
- Proven IT system support experience covering MS servers including MS Exchange, MS operating systems and MS Office.
- Networking Experience (LAN, WAN, Wi-Fi, Switches, Hubs and Routers).
- Data security, firewall and multifactor authentication.
- Watchguard knowledge is advantageous.
- Knowledge of MS SQL.
- Basic knowledge of Macro/VBA.
- Knowledge of HTML and CSS.
- Experience with legal technologies including BigHand, Liberate, Oyez etc.
- Desktop and laptop rollout experience.
- Data backup/recovery and patch management.
- Excellent oral and written communication skills & interpersonal skills.
- Troubleshooting and problemsolving skills.
- Keen to learn new technologies.
- Confident, positive attitude and selfmotivated.
Job Outline:
- Provide technical support professionally and efficiently.
- Manage, maintain and upgrade the firm's IT hardware, MS Server and client operating systems, desktop/laptop software and networks.
- Train staff members as needed to enable them to use the IT systems efficiently.
- Configuration and installations of hardware/software.
- Perform technical diagnosis and fix IT hardware/software issues effectively with minimum down time.
- Deal with IT virus problems.
- Maintain security, backup, and redundancy strategies.
- Update the legal software precedents, screens (etc.) when required.
- Ensure that all systems are up to date including software licenses, security certificates and domain name ownership.
- Update the firm's online manual and website.
- Monitor system performance and capacity to ensure availability of key systems.
- Keep up to date with the current IT developments.
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