Head of Live Service - Westminster, United Kingdom - Fox Morris Group

Fox Morris Group

Verified Company

Westminster, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you an
Head of Live Service looking for a new opportunity? I am working with
Westminster Council

Rate - £475 to £601.35 per day - Negotiable dependent upon experience

The purpose of this role is:

To lead and oversee agile service management practices, tools, and processes to enable automated and high quality digital service delivery outcomes.
The primary focus of this role is owning the agile service management practices of the Digital and Innovation department.

Portfolio/responsibilities of this role

Is responsible for the performance of all digital services
Leads the service management function and staff within it
Ensures that Agile and DevOps practices are applied to service management processes and implemented effectively.
Manages the Agile and DevOps integration of service management practices.
Oversee multiple decision authorities.
Responsible for the coaching and performance of staff within the service management function
All service level reporting
Monitoring of digital services
Identifies and embeds processes.
Leads on automation and integration of service processes.
Leads service operations
Enables and facilitates Agile Service Management events.
Identifies process owners and holds them to account.
Collects and organises process user stories.
Creates and manages a process backlog.
Creates and maintains process models.

If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.

We regularly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.

Job Type:
Temporary contract

Contract length: 6 months

Salary:
£475.00-£601.00 per day

Benefits: