Helpdesk Administrator - Cambridge, United Kingdom - Bouygues Energies & Services Solutions

Bouygues Energies & Services Solutions

Verified Company

Cambridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bouygues Energies & Services currently has an exciting opportunity for a Helpdesk Administrator to join our Facilities Management team at Addenbrooke's Hospital in Cambridge city centre.

This is a permanent full-time position working 40 hours p/week, from 8.30am-5pm, Mon-Fri.

The role:

Reporting to the Administration Supervisor
Support the Helpdesk by receiving calls, logging on the FM Support System (Maximo), feeding through to operational staff and reporting back to the end user/customers
Support the planned maintenance programme by printing off job dockets and returning to the system when complete.
To raise purchase order on Maximo and receipt items when necessary.
To ensure subcontractors are signed in and issued with required keys and passes and make sure they are returned at the end of each day.
To provide updates and feedback to customers regarding the progress of their requests
To provide general administration support
Working 40 hours per week from 8.30am to 5pm, Monday to Friday with a 30 minute unpaid break

The person:

Ideally will have experience in a similar role
Will be a strong communicator with the ability to liaise with colleagues and clients
Will be a committed team player
Will have excellent administration, organisational and problem solving skills
Will have good working knowledge of IT with experience of using Microsoft Office
Desirable to have previous experience in a healthcare environment

Our excellent benefits package includes:

Generous holiday allowance
Company share scheme
2 paid volunteering days a year
Cycle to work scheme
Season ticket loan
Employee assistance programme

Why Bouygues E&S Solutions?

Bouygues Energies & Services Solutions (BYES) is an international business operating in over 25 countries and employing over 13,500 people.

The company is part of the Bouygues Group - a global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors.

In the UK, Bouygues Energies & Services is a leading provider of facilities management (FM), energy services, highways, and complex engineering solutions across the public and private sectors.

We place a strong emphasis on continual development, both professional and interpersonal. Currently over 2% of the Company's payroll is spent on Learning and Development activities. We have our own international and local training centres, delivering technical and management courses.

Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. We are also proud to have been awarded Investors in People Gold, which demonstrates our commitment to our people.

Be Yourself

Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply.

By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas.

You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network.