Helpdesk Administrator - Bristol, United Kingdom - Bouygues Energies & Services Solutions

Bouygues Energies & Services Solutions

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bouygues Energies and Services has an exciting opportunity for a Helpdesk Administrator to join our Helpdesk team at Southmead Hospital in Bristol.

This is a full-time permanent position working 37.5hrs per week, 5 days out of 7 with a one hour unpaid break.

Shift times are 7.5 hours per day between 07:00 and 19:00.

The role:

To provide a professional FM Helpdesk service
To receive calls and enter the details onto the CAFM system to enable the works to be completed
Contact relevant subcontractor and coordinate site visits
To support the planned maintenance programme by generating jobs and updating the system when work is complete
Raise Purchase Orders, invoicing, and other adhoc administration support to the department
Working 37.5 hours per week, 7.5 hours per day between 07:00 and 19:00, 5 days out of 7 with a one hour unpaid break

The person:

Must have experience of providing excellent customer service ideally in a helpdesk environment
Knowledge of a CAFM system desirable
Maximo
Excellent communication skills, both oral and written
Able to work as part of a team and autonomously
Well organised and able to prioritise workload
Good timekeeper and reliable
Able to work under pressure and to deadlines

Our excellent benefits package includes:

Generous holiday allowance
Company share scheme
2 paid volunteering days a year
Cycle to work scheme
Season ticket loan
Employee assistance programme

Why Bouygues E&S Solutions?
Bouygues Energies & Services Solutions is an international business operating in over 25 countries and employing over 13,500 people.

The company is part of the Bouygues Group - a global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors.

In the UK, Bouygues Energies & Services is a leading provider of facilities management (FM), energy services, highways, and complex engineering solutions across the public and private sectors.

We place a strong emphasis on continual development, both professional and interpersonal. Currently over 2% of the Company's payroll is spent on Learning and Development activities. We have our own international and local training centres, delivering technical and management courses.

Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. We are also proud to have been awarded Investors in People Gold, which demonstrates our commitment to our people.

Be Yourself

Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply.

By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas.

You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network.