Operations Manager - Rotherhithe, United Kingdom - Maxim Recruitment Solutions

Maxim Recruitment Solutions

Verified Company

Rotherhithe, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Qualifications:

At least 1 year of experience in the care home/home care sector in the UK (required)
Experience managing a team for at least 1 year (preferred)
Experience in business development for at least 1 year (preferred)
Experience in generating leads for private clients for at least 1 year (preferred)

Benefits:

The General Manager will be responsible for the operational and care delivery functions of the office, reporting to the Managing Director.

The main duties and responsibilities include:

Marketing and selling the brand and service as needed to ensure ongoing increases in client numbers and billable hours.
Ensuring that referrals for new clients are completed comprehensively and in good time to increase client census.
Managing the Registered Manager at the location
Managing the services in accordance with standards agreed with the Managing Director, legislative requirements, relevant regulations, and in line with accepted best practices.
Creating a work atmosphere that promotes a high quality of work life and maintaining a culture of performance and excellence.
Overseeing the implementation of policies and procedures
Always Managing costs effectively in agreement with the Managing Director
Acting in an open and transparent manner when dealing with staff, clients, or external personnel
Having a working understanding of the Care Act and CQC's Essential Standards and assisting the Registered Manager in the improvement and maintenance of these standards
Having a working understanding of the finance of the business and ensuring that invoicing and banking are completed accurately and on time.
Ensuring that clients are riskassessed, safeguarded, and receiving care to the expected standards.
Recruiting, selecting, and training employees in accordance with the business plan for the location
Managing employee numbers to eliminate the use of Agency staff for routine or planned absences.

Care Assistant