Technical Sales Assistant - Colchester Business Park, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Colchester Business Park, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Reed In Colchester are seeking a skilled Technical Administrator with a strong knowledge of Water Services to work with our client on a permanent basis.

This is a full time, office-based role, you will use your legionella control and water services knowledge and experience, you will provide technical support and administrative functions in all day-to-day operations of the department in order to deliver excellentcustomer service and further develop customer relationships.

In this role your key responsibilities will include:

Respond to client / customer enquiries
Provide strong technical support to our customers
Interpreting L8 Legionella risk assessments & control schemes
Detailed visit report writing
Producing estimates / quotations to a high technical standard
Assisting with monthly job allocation of maintenance call
Arranging site visits for reactive works with AGM service partners & breakdown callouts
Chasing outstanding maintenance and remedial quotations
Collating monthly reports on contracts, orders, and quotations
Client sales calls to promote the water hygiene department
Liaison with other departments to deliver servicerelated tasks
Assisting with subcontractor review meeting
Other duties required to fulfil the role

Essential qualifications, experience and skills required:

GCSE at Grade C / 4 or above in Maths and English (or equivalent qualifications)
Minimum of 2 years' experience in water hygiene industry (knowledge of ACOP L8, legionella risk assessments & control schemes)
Attention to detail in all tasks
Confident user of Microsoft Office
Confident telephone manner
Strong administration skills
Organised and selfmotivated
Customer focused
Commercial awareness
A pleasant and friendly "can do" attitude
Understanding of different water systems

If you have the skills and experience required to complete the role please click APPLY