Fulfilment Executive - Enfield, United Kingdom - P J Bridgman & Co Ltd

P J Bridgman & Co Ltd

Verified Company

Enfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bridgman is a leading quality, luxury furniture retailer with a 45-year heritage in British design.

Bridgman's vision is to move away from solely garden furniture but create a presence within and around the home year-round.

The Fulfilment Executive will play a key part within the business making sure all deliveries and stocks are in place and followed up where needed.

This will include liaising with external stakeholders, managing the logistics with processing deliveries, and ensuring effective communication with all stakeholders in the business and externally.

Working closely with the Head of Operations to make sure processes are followed. Be the sole point of contact for processing deliveries within the Operations department.
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Benefits include_ _a Competitive Base Salary, Vitality Health Care, Wellness-at

Work, 23 Days Holiday (plus bank holidays), Wellness at Work, Audible and Pension.

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Job Types:
Full-time, Permanent

Salary:
£28,000.00-£30,000.00 per year

Responsibilities:

Uphold Bridgman's vision and standards as well as company objectives, strategy, and tactics
Put customer service at the forefront of everything
Work closely with the onsite warehouse team to ensure a cohesive customer experience and SLAs are met
Manage delivery schedule including:
Allocating picking dateso
Delivery bookings (domestic and international)
Manifestso Stock transfers
Maintaining a delivery schedule in ERP
Arranging customer returns
Input supplier deliveries into ERP upon arrival
Provide paperwork and labels for deliveries
Prepare paperwork for exports
Follow delivery processes and liaise with logistics partners regarding delivery services, quotes and schedules
Manage backorders
Book returned items with applicable information e.g., due to damage, etc.
Generate weekly reports for operations
Work with and communicate effectively with all internal teams, including CX, sales and marketing
Complete and manage claim forms for damaged items
Reconcile invoices for 3PLs and resolve discrepancies
Analysing adhoc reporting at the directors' request to create business proposals
Maintain and use 3PLs portal for bookings.

Qualifications:

Proactive and taskfocused team member with a growth mindset who is ready to be an active part of a growing business
Flexible with a "can be done" attitude
Previous experience working as a Delivery Scheduler or Operations Executive
Understands SKUs, bundles and BOMs, and all stock movementrelated actions
Experience in ERP
Confident user of Portals and MS Office
Proficient in Excel
Excellent communication skills, both written and verbal
Happy to be office based
We believe the best team is a diverse team. It's the diverse, kind, and inclusive workforce behind Bridgman that makes us so special. We are committed to being an equal opportunities workplace and employer, this commitment begins with our recruitment process. We can assure all prospective applicants that they will not be discriminated against based on age, race, gender, religion, nationality, sexual orientation, gender identity, disability, or any other status protected by law._