Service Advisor - Croydon, United Kingdom - HCP International
Description
Category:
Passenger Cars, Service
Location:
Croydon, Surrey, United Kingdom
Salary:
£28,000 per annum OTE £34k plus great benefits
Job Ref:902
ROLE DETAILS:
Job Title:
Service Advisor
Location:
South Croydon, Surrey
Salary:
£28,000 per annum OTE £34,000 plus excellent company benefits
We are currently seeking a motivated and customer-focused
Service Advisor to join our client's premium brand dealership in Croydon.
You will be the primary point of contact between our customers and the dealership, ensuring a high level of customer service is delivered at all times.
Responsibilities:
- Greet customers and provide updates on the progress of their vehicle servicing or repair work
- Create customer invoices and provide explanations of the work carried out on their vehicle
- Upsell additional services and products to customers
- Proactively reschedule appointments for future maintenance and servicing
- Ensure all customer interactions are logged and documented accurately in the dealership management system
Requirements:
- A passion for providing excellent customer service
- Excellent communication and interpersonal skills
- Ability to work proactively, multitask, and meet deadline
- Comfortable working with computer systems and digital tools
- Previous experience as a Service Advisor in the automotive industry is a plus but not essential
Application
At HCP Automotive, we pride ourselves on our expertise in the automotive industry and our ability to work with a range of clients, from automotive manufacturers to dealer groups and bodyshops across the UK.
Our commitment to delivering exceptional recruitment services means we go above and beyond to ensure our clients find the right talent to help their business grow.
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