Practice Care Co-ordinator - Daventry, United Kingdom - Danetre Medical Practice

Danetre Medical Practice

Verified Company

Daventry, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

2023
Practice Care Coordinator

Job Description & Person
Specification

Practice Manager - Jo Gilford

Senior Partner - Dr Judith Viira

Team Leader

Patient & Support Services - Jen Scarff

Danetre Medical Practice

June 2023
Patient Service

An exciting opportunity has arisen for 2x Care Co-ordinators to join a friendly and busy

What we will offer you in return:

Flexible Part Time Working
Generous Annual Salary
NHS Pension Scheme
25 days Holiday a Year (pro rata) plus 1 days Birthday leave
A good working environment. _The practice itself is located in close proximity to _
Daventry Town centre in a modern building adjoining Danetre Hospital a _

- community hospital which opened in September 2006. _

Canteen on site
Also adjacent to the Practice operating independently is Head Start Day Nursery

& Boots Chemist

JOB DETAILS

TITLE:2x Care Co-Ordinator - 25 hours per week

HOURS OF WORK:
Contractually 8.00am to 8.00pm Monday to Sunday,
These position are currently on rota for the hours of
8am to 3pm or 12pm to 6.00pm

SALARY:
Level 1 - £21,450 - £22,425 pro-rata
£11 - £11.50 per hour DOE

DIRECT REPORT TO:
Team Leader Patient & Support Services

IN-DIRECT REPORT TO:
Operations Manager

DATE:
June 2023

ABOUT US
The current list size of Danetre Medical Practice is approximately 12,800.

Any increase over the last ten years has been due mainly to; natural change (more births than deaths); building development within Daventry itself and more recently migration from the rest of the UK and overseas.

The boundaries of the Practice show we are large in terms of geographical size, with the majority of the land classified as rural.

The practice itself is located in close proximity to Daventry Town centre in a modern building adjoining Danetre Hospital (a community hospital which opened in September
2006) offering a wide range of services and delivering a high standard of care. Also attached to the Practice operating independently is Boots Chemist.

Currently the practice works with 5 x GP partners, 1 x Managing Partner, 4 x salaried
GP's, a comprehensive MD Team and over 250Hrs of Clinical nursing support.

ABOUT US ADDITIONAL INFORMATION
The post holder holds a position of importance, being the crucial link between the doctors, staff and patients.

Full training will be given in all aspects of the job.

Telephone calls are monitored and used for training purposes and to accurately record patient and GP information.

You will be required to wear a uniform blouse and a name badge, which will be provided for you.

You will be expected to attend regular staff meetings. The meetings provide an opportunity to discuss matters arising from the job and can be used for in-house training.

JOB PURPOSE

To work as part of a team delivering a first class, professional patient service, that helps to manage a patient's care, for example, the elderly, disabled or at risk patients using a range of communication and administrative methods.

RESPONSIBILITIES

KEY
- help patients to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care
- provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers and other primary care professionals
- providing a comprehensive link with local Care Homes to manage and monitor medicines and the registering of new patients, working closely with the Clinical

Pharmacists and Prescribing Technician
- work as part of a Multi-Disciplinary Team, in Practice, managing the Ageing Well programme
- following up on both acute and planned discharges from Secondary Care
- assisting clinical and Management team with ensuring all targeted areas within the

Quality Outcomes Framework/IIF/NHSE/PCN DE, are met
- facilitating ad hoc targeted clinics as and when required, providing exceptional service to sometimes elderly and/or vulnerable patients
- providing support to vulnerable and elderly patients with medicines management
- manage patient waiting lists

GENERAL

To work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures whilst managing own workload to deliver the practice priorities.
Adhere to established procedures and agreed Key Performance Indicators to enable quality standards to maximise patient satisfaction
Support the development and implementation of technology and systems
Using DMP's systems and databases enter, store and/or retrieve, summarise information as requested or otherwise necessary
Ensure that every consideration is given to patients and visitors at all times.
Ensure regular attendance at Practice Development and training days and team meetings even if it means attending site when no