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Brighton

    School Administrator, Summer 2024 - Brighton, United Kingdom - Kings Education

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    Part time fixed term Monday to Friday 10am-2pm Mid May to End of August 2024
    Description

    Fixed term part-time through the busy summer period

    Key facts

    Duties and responsibilities

    Exams

  • Assist Exams team during exam period as required
  • Hosts

  • Respond to telephone and email enquiries in a timely manner
  • Update hosts on arrival information
  • Keep a record of all hosts enquiring for student bookings.
  • Create hosts' profiles on Class
  • Bookings

  • Send confirmation documents to hosts, students and agents.
  • Inform Student Services of any changes to a booking to ensure they change any taxis or transfers.
  • Inform hosts of cancellations and postponed students and sending out documents via email or phone.
  • Compliance

  • Ensure all Gas Safety, DBS Certificates, Fire Safety Risk Assessments and other required certificates are within date and updated.
  • Ensure all hosts have carried out Prevent and safeguarding training (if required).
  • Regularly update hosts with any new procedures implemented by the college.
  • Update both our digital and physical directory of hosts.
  • Students

  • Handle general enquiries
  • General

  • Ensure the stock for host packs are maintained and order more when needed.
  • Ensure office supplies are maintained.
  • File, shred and general ad-hoc office duties
  • Person specification

    Professional experience

  • Previous work experience in an administrative role
  • Experience in using Microsoft Office systems such as Word, Excel and PowerPoint.
  • Experience working within a customer-based role, facing clients and agents.
  • Experience with accommodation or residential roles, including knowledge of local area and local government guidelines.
  • Personal attributes

  • Able to work independently or part as a team
  • Able to work in a fast paced environment, and be able to work under pressure
  • Able to liaise well with other departments, and good with problem solving
  • Discretion and good understanding of Data Protection.
  • Create hosts' profiles on Class
  • Formal qualifications

  • 5 GCSE grades 9 - 4 or equivalent

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