Order Processing and Shipping Administrator - Watford, United Kingdom - Crisp Recruitment

Tom O´Connor

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Tom O´Connor

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Description
Order Processing and Shipping Administrator


Salary:
£28,000 + 8% pension and private healthcare


Duration:
Permanent


Location:
Watford

Hours

  • Mon-Fri 9.00am 5.00pm
  • Hybrid working


Join this hugely successful distributor who renowned for collaborating with some of the UK's largest household brands, delivering exceptional service with an employee centric culture.


70% of the role will be processing end to end orders, these are not reactive orders and are scheduled up to 3 months in advance.

The remaining 30% consists of co-ordinating freight forwarders and managing international export paperwork.


This is a busy fast paced role, efficient accurate order entry skills are ESSENTIAL, Understanding of logistics and scheduling would be highly beneficial.


Responsibilities:


  • Processing and scheduling B2B orders using SAP
  • Using client portal to review and prioritise orders
  • Getting quotes from couriers and arranging special deliveries
  • Coordinate collection requirements with warehouse
  • Make necessary amendments to scheduled orders
  • Setting up new clients on system
  • Feedback any issues / delays on purchase orders to customers and rectify issues accordingly
  • Stock management
  • Sending CoA's, invoicing, credit notes
  • Respond to all customer queries
Attributes

  • Order processing experience is essential
  • Experience using SAP highly beneficial
  • Impeccable attention to detail
  • Scheduling and logistics experience highly beneficial
  • Strong client focus
  • Thorough and meticulous
  • Good customer service skills with issue resolution skills

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