Order Processing and Shipping Administrator - Watford, United Kingdom - Crisp Recruitment
Description
Order Processing and Shipping AdministratorSalary:
£28,000 + 8% pension and private healthcare
Duration:
Permanent
Location:
Watford
Hours
- Mon-Fri 9.00am 5.00pm
- Hybrid working
Join this hugely successful distributor who renowned for collaborating with some of the UK's largest household brands, delivering exceptional service with an employee centric culture.
70% of the role will be processing end to end orders, these are not reactive orders and are scheduled up to 3 months in advance.
This is a busy fast paced role, efficient accurate order entry skills are ESSENTIAL, Understanding of logistics and scheduling would be highly beneficial.
Responsibilities:
- Processing and scheduling B2B orders using SAP
- Using client portal to review and prioritise orders
- Getting quotes from couriers and arranging special deliveries
- Coordinate collection requirements with warehouse
- Make necessary amendments to scheduled orders
- Setting up new clients on system
- Feedback any issues / delays on purchase orders to customers and rectify issues accordingly
- Stock management
- Sending CoA's, invoicing, credit notes
- Respond to all customer queries
- Order processing experience is essential
- Experience using SAP highly beneficial
- Impeccable attention to detail
- Scheduling and logistics experience highly beneficial
- Strong client focus
- Thorough and meticulous
- Good customer service skills with issue resolution skills
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