Customer Service Advisor - Kendal, United Kingdom - NFU Agency

NFU Agency

Verified Company

Kendal, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role:

Customer Service Advisor - Kendal

S A Kitching, C J Davies & C James (Agents for NFU Mutual)

Contract/Hours:
Full time - Monday to Friday. 9am to 5pm.

Starting Salary :
Dependent on experience.
NFU Mutual's Agency in Kendal is recruiting for a full time Insurance Customer Service Advisor to join our team.

This is a fantastic opportunity for a positive, friendly, customer focused person looking for opportunities within the Insurance and Financial Services Sector.

NFU Mutual, a leading general insurer and financial services company, has been serving the rural community for over 100 years.

Key duties & responsibilities:

As a Customer Service Advisor within our small team, you'll play a key role in the success of an expanding local business, ensuring the office runs like clockwork and our delivery of excellent customer service.
Providing administrative support, you will review and process policy renewals, have an excellent telephone manner, process policy amendments as requested and seek opportunities to introduce new/additional NFU Mutual Insurance products and services.
Introduce NFU Mutual's range of Financial Services products.
Maintain customer relationships, to enhance and protect NFU Mutual's reputation and brand.
Individuals who can demonstrate the drive, energy and enthusiasm required to provide a fantastic customer experience to our existing and prospective clients.
A confident personality who can work well within a team environment but can also work just as well as an individual showing good interpersonal skills, communication skills, & relationship building abilities.
Sales and/or customer service experience is desirable, however; insurance experience is not essential as full training will be provided.
A minimum of 5 GCSE's grade 4 or above (including English and Maths).
Above all, you'll relish the challenge of being part of a truly customerfocused, ambitious team. In return you can expect full training in a friendly and supportive environment.

Whether you have just completed you're A levels, are a graduate looking to start your next chapter, or an experienced insurance professional looking for a new challenge, we'd love to hear from you.

The position provides a great opportunity to start or develop a career in insurance with exposure to both personal and business insurance allowing the role to grow with your skill set.

**Please note that you'll be employed by an Agent of NFU Mutual and not by NFU Mutual directly.