Electricity Support Advisor - Crewe, United Kingdom - Baywater Healthcare

Baywater Healthcare

Verified Company

Crewe, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Electricity Support Adviser

Salary - £21,450

Location - Crewe

Hours - 37.5

Baywater Healthcare - Enhancing Lives
Join us at Baywater Healthcare, where our mission is to enhance lives every day. We're not just about jobs; we're about making a real difference. Our teams are the driving force behind our ongoing development, and your voice matters.

We take pride in delivering exceptional service, and with us, you'll have the opportunity to develop, feel genuinely proud every day, and work with an outstanding team in a friendly and challenging environment.

Join us and be part of the change, making a difference in hundreds of people's lives.

About the role
To Support patients with their Electricity Queries, production and delivery of invoices and reports

What you will be doing

To maintain accurate information and uphold the integrity of data in Medics/ the Patient Management System through the management or actioning of:
Electricity BACs form processing
Electricity Web form processing
Electricity Cheque reissues
Electricity Queries
BACS returns investigating and reprocessing.
Data cleansing
Service checks, anomalies in payments.
Ensure that all tasks, projects, and month end deliverables are achieved to the required timetable ensuring invoice accuracy.
To deliver high quality external and internal reports in line with contractual requirements
Support as required with all tasks to ensure they are dealt with in a timely manner.
To deliver high quality output across
Complete Ad Hoc projects as assigned.
To Supply support to the Billing and Reporting Lead

About You

Detailed understanding of the Medics Patient Management System
High proficiency in working with other Microsoft products, including but not limited to Word, PowerPoint, and Outlook
Good written and excellent verbal communication skills at all levels listening, understanding, and responding appropriately to identify key facts.
The ability to adapt to change as required by differing contractual requirements.
Excellent analytical skills
Calm and confident manner
Flexibility and ability to adapt to deadlines and to meet KPIs.
Aptitude to learn new skill sets.
Comfortable working with data, business processes and contractual requirements

How we will reward you

Competitive Starting Salary
Great annual leave package with contractual increases.
Finance and Protection
Deals and Discounts these can include family savings and shopping discounts
Health and Wellbeing this includes our Employee Assistance Programme which can support you and your family with individual specialist advice
Cycle to work scheme
Car leasing scheme
Holiday discounts
Travel and Holiday money

Diversity & Inclusion
At Baywater Healthcare, we believe that our diversity is our strength, and inclusion is our commitment.

We understand that a diverse and inclusive workplace is not only the right thing to do but also essential for our success in enhancing lives.

We are committed to fostering a culture that respects and values the unique perspectives, backgrounds, and talents of every individual.

We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, sexual orientation, age, disability, religion, and cultural background.

We recognize that diversity sparks innovation, encourages creativity, and drives excellence.

Our dedication to inclusion means that every employee, customer, and partner is treated with respect and dignity, ensuring they have a sense of belonging and equal opportunity to thrive.

About us

Our goal

Our goal is not just to develop better products and services though - it's about improving the quality of people's lives.

Baywater Healthcare employs just under 400 people in the UK and has its headquarters in Crewe, Cheshire.

The office is home to a 24-hour call centre, as well as administrative support for all oxygen, ventilation, nebuliser, sleep and telehealth therapy services.

Our promise
Our objective is to support patients in their therapy and encourage long-term compliance.

Therefore, as well as equipment and consumables designed for patient comfort; 24/7 support; and equipment servicing and maintenance at home, we also offer advice and support from specialist Clinical Advisers.

Alongside this focus on providing the best possible support and equipment for patients, our aim is also to relieve the administrative burden on clinicians, allowing them more time to focus on patient care.

Job Types:
Full-time, Permanent

Salary:
£21,450.00 per year

Benefits: