Administration Assistant - Newcastle upon Tyne, United Kingdom - Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Verified Company

Newcastle upon Tyne, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder must have proven administration experience and will be involved in working as a member of the admin team to support clinical staff and provide a comprehensive, high quality administrative service at all times.

You will undertake a variety of duties including answering a busy telephone line, reception duties, dealing with day to day queries, updating patient information system (RiO), sorting incoming/outgoing post, completing work from a shared inbox/work tray as well as other administration tasks, under the direction of the Pathway Coordinators and Administration Team Lead.

Key skills required for this post:

Experience in a customer/patient and service user focused environment
Excellent communication and interpersonal Skills
A good understanding of the RIO system (not essential as training given to those who have not worked on this system before)
A good knowledge of Microsoft Word/Office packages
Good verbal and written communication skills
Ability to be selfdirected, motivated and be able to contribute positively within a team
Well organised and structured
The post holder will be expected to demonstrate flexibility in the role

The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate in all relevant training courses appropriate to the role.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future.

In return we can offer a dynamic working environment in which to build a career.

Please find attached job description for full details.

Advertising date: 9thMay 2023

Closing date: 16th May 2023