Klantenservice Medewerker Specialist - United Kingdom - Healthtech1

Description

We're on a mission to make the NHS the most advanced healthcare system in the world
The world's best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. So we're on a mission to fix it with technology that actually works.

We love the NHS because it's accessible to all, free at the point of delivery and employs millions up and down the UK.

Which means longer wait times, fewer appointments and lower quality care for the people who need of it most. The NHS is beautiful, but broken.
35% of NHS staff are employed to complete administrative work all day, every day. We're focussed on relentlessly automating repetitive processes within the NHS.

Our newest product, Automated Lab Reports, is already saving countless hours of doctor time for practices across the country too.

Exciting challenges lie ahead—guided by our values , we'll meet these challenges with a thoughtful and caring approach to support our community of NHS GP practices.

One less task for NHS staff
# Organised, with the ability to juggle multiple things at a time whether that be conversations, tasks or projects.
~ Analytical, with the ability to crunch data and use a spreadsheet well.
~ Can take projects from just an idea, to fully complete.
~ A insatiable desire to help others, to always give NHS staff, one less task
~ An opportunity to have real positive impact with a passionate world class team, supporting the backbone of the country's health - NHS staff
~ Helping new customers get onboarded, and giving them an 11* experience - they deserve it
~ To write best-in-class content so that you can support many practices.
~ Manage users' accounts; understanding concepts of: billing, user management, features, GP land.
~ Think and implement ideas to help this area scale nationwide.

"Support @ Healthtech-1 is the front line to the wonderful NHS staff we serve every day We're looking for someone who has the compassion and determination to help them get to the right solution. We're all NHS staff. We're an in-person company for at least 3 days a week. Our office is within a GP practice. Pop downstairs to reception.
1 week outside of Business-as-Usual to research, strategise, plan our work. Competitive salary & generous equity allocation.
~ Take as much holiday as you need, we trust you to manage your objectives.
~ Access any necessary tech or equipment to optimise your performance.
~ Paid maternity and paternity leave.
~ Lunch is on the house in the office, ensuring you're fuelled for success
~ An annual team holiday. San Francisco (2023), the French Alps (2024), where next?

We care about building a product that's loved and a culture that is rich in perspectives, experiences, and backgrounds.

We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity.