Through Life Support Lead - Bristol, United Kingdom - Defence Equipment & Support

Defence Equipment & Support
Defence Equipment & Support
Verified Company
Bristol, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

At Defence Equipment and Support (DE&S), our purpose is to ensure our UK armed services have the lifesaving, battle-winning capabilities to overcome adversaries and adversity now and in the future.

Join our team as a Through Life Support (TLS) Lead and have a real impact working in an organisation at the heart of national defence.


You will be leading multi-skilled professionals, guiding, and directing cost effective product support solutions, which includes the management of technical risk, improving operational resilience, and delivering innovations and capabilities, that support those who protect the UK, our allies, and our interests.


The TLS Lead role is vital in the design, development, implementation into service, upkeep, update and upgrade of equipment/products and their cost affordable support solutions through-life.

This involves the governance, continual improvement, and planning of Integrated Logistics Support/Integrated Product Support (ILS/IPS) elements across the business.


A key part of the role is ensuring that equipment/product support packages/arrangements are fit for purpose, cost affordable and deliver to the customer's operational availability requirements, by ensuring logistic support services and resources are positioned optimally in the forward and depth maintenance organisations.


Please note that these roles are based in our offices in Bristol and in-office attendance will be expected as required.


In return, we offer great benefits including - a market leading employer pension contribution, performance-based bonuses, a flexible working environment, together with training and development opportunities to enable you to build a career in DE&S.

We also have a wide range of staff networks, where you can meet new people, share perspectives, and celebrate differences, too.

You can be sure that when you join us, you'll be joining a real community.


Responsibilities

  • Guide the business in setting supportability requirements and contractual arrangements, by collaborating with cross functional colleagues, customers, and suppliers.
  • Design and governance of ILS/IPS programmes of work, across the ILS Elements, for establishing the approach in how Logistic Support Analysis/Supportability Analysis (LSA/SA) tasks will be conducted through life.
  • Influence equipment/product; availability, reliability, maintainability and sustainability delivery and targets.
  • Validation of Supportability Case bodies of evidence, for providing confidence to customer(s), in our approach for meeting their requirements and targets.
  • Quality control of the ILS deliverables against the set equipment/product support policy directive.
  • Manage technical information and the configuration management of technical documentation.
  • Lead obsolescence and asset management systems and governance of 'Get Well' and 'Stay Well' TLS delivery and processes.

Person specification

  • Experience of working in at least one of the following fields: ILS/IPS, engineering, supportability, or operational delivery.
  • Evidence of managing and leading support approaches and asset lifecycle management.
  • Experience in delivering continuous improvement activities and reducing whole life cost expenditure by leading teams through change and support design reviews.
  • Proven track record in leading, managing, and guiding TLS teams, which may consist of a diverse group of individuals from different function/career experience backgrounds.
  • Experience of support stakeholder management and building strong customer relationships.
In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:

  • Continuous Improvement for Optimised Support
  • Expert level
  • Develop and Implement a Support Solution
  • Expert level


  • Delivering at pace

  • CSBC
  • Communicating and influencing
  • CSBC
4


Benefits:


  • 25 days' annual leave +1 day a year up to 30 days, 8 bank holidays and a day off for the King's birthday
  • Flexible and hybrid working wherever possible, to support your worklife balance (though some attendance to the stated site is required)
  • Marketleading employer pension contribution of around 27%
  • Annual performancebased bonus and recognition awards
  • Access to specialist training and funded professional qualifications
  • Support for progression
  • Huge range of discounts
  • Volunteering days
  • Enhanced parental leave schemes

Salary:
£52,500.00-£57,500.00 per year


Benefits:


  • Company pension
  • Flexitime

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Work Location:
Hybrid remote in Bristol

Reference ID:
ORC 1209 TLS Lead ABW
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