Reservationist (Summer Temp) - Coventry, United Kingdom - Study Inn

Study Inn

Verified Company

Coventry, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Reservationist (Summer Temp)

Location:
Coventry City Centre

Hourly Rate:
£11.50 ph

Contract Type:
Fixed Term Contract

Duration:02/07/ /09/2024

Hours:
Full-time

Working Hours:
Office working hours vary between 8.30am pm, Monday - Friday.

However, for this role the working hours will vary dependant on the needs of the business during the company's busy period of August & September which will include the requirement to work evening shifts and weekends.

STUDY INN:

Study Inn's Headquarters is located in Coventry City Centre with accommodation centres in Loughborough, Nottingham, Bristol, Exeter, Leeds & Leicester.

JOB ROLE:

JOB RESPONSIBILITES:

To ensure all enquiries are responded to promptly and to convert enquiries into confirmed bookings. When required, proactive sales calls to be made.
To identify the needs of the customer and provide clear explanation and advice when required this include recognising customers' personal preferences and budget.
To pass on any new business enquiries / sales leads to the relevant person
To have a full understanding of all rates, packages, special promotions and methods of payment.
To have a full understanding of all the room types, location, views, configurations and accommodations' facilities.
To book and arrange room viewings.
To enter and monitor all reservations into the computer system, ensuring correct and up to date information.
To action specific sales tasks as and when determined by the Line Manager.
To document all business turned away when the accommodation is full or not enough rooms available.
To complete all tasks allocated on your shift.
To comply with company policies and procedures.
To carry out any other duties that may be required from you from time to time to meet the needs of the business.

WHAT YOU'LL NEED: