Clerical Officer - Hartlepool, United Kingdom - North Tees and Hartlepool NHS Foundation Trust

North Tees and Hartlepool NHS Foundation Trust

Verified Company

Hartlepool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are recruiting additional staff to help with our increasing workloadand we are looking for motivated and enthusiastic Clerical Officers to fill the hours.

Currently the opening hours for the Single Point of Access are Monday to Friday 8am - 10pm, Weekends and Bank Holidays 8am - 8pm and staff are allocated shifts incorporating these hours.

Work to a shift pattern Monday to Friday - 4 / - 5 / / Weekend and bank holidays shift pattern - 2 / - 8

Some life experience as this role involves speaking to a lot of patients and their families re patients who are palliative and on the end of life process, as well as from families whose family member has passed away.

These calls can be quite distressing at times.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.

We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and "Together we are North Tees & Hartlepool"

Work to a shift pattern Monday to Friday - 4 / - 5 / / Weekend and bank holidays shift pattern - 2 / - 8