Unit Coordinator/ Admin - London, United Kingdom - Cleantech People

Cleantech People
Cleantech People
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
**What's involved with this role:

Job Ref:
Hackney RQ1184286

Enhanced DBS disclosure required


To set up and maintain systems and processes to enable the smooth running of the social work unit, ensuring that the work of the unit is co-ordinated and well organised.


Act as a first point of contact for enquiries to the unit, some of which may be complex and/or contentious, from other staff, members of the public, or other agencies.

Answer queries where possible, and to take messages for members of the unit or direct the caller to another source of help.


Key Responsibilities:

  • Take phone calls or receive office visits from children and families known to the unit, dealing sensitively with families who may be in distress.
  • Ensure diaries and appointments for members of the unit are coordinated and accessible.
  • Organise meetings and arrange venues for members of the unit and maintain follow up and bring forward systems to alert members to forthcoming meetings and appointments.
  • Maintain systems of key statutory requirements for children as directed by the Consultant Social Worker/Practice Development Manager, for example child protection visits, children's reviews etc., ensuring that members of the unit are aware of due dates in advance.
  • Service the weekly case planning meeting ensuring papers are prepared, relevant professionals are invited to specific case discussions and accurate records are kept for each child discussed.
  • Take minutes of other professional meetings, some of which may be at other venues, including families' homes.
  • Be aware of children's and families' circumstances and to keep up to date on developments within cases, in order to be equipped to answer queries from children, families, staff or other agencies as directed by the Consultant Social Worker/Practice Development Manager.
  • Collect and aggregate management information about the work of the unit and produce regular reports as directed by the Consultant Social Worker/Practice Development Manager.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional
information for clarity.
Other "Essential Requirements" - Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Qualifications:

  • GCSE Grade A-C (or equivalent) in English Language and Mathematics

Knowledge:

  • Knowledge of statutory requirements of Children's Social Care and an understanding of the priorities, context and sensitivity of the service provided to vulnerable children and their families.
  • Knowledge of the Data Protection Act and the need to respect the confidentiality of vulnerable children and their families.

Experience:


  • Experience of managing competing priorities and demands, work methodically and think systematically to achieve targets and meet deadlines.
  • Previous experience in similar role

Skills & Abilities:

  • Good organisational skills and the ability to create and sustain systems to coordinate work processes.
  • Computer literacy and the skills necessary to work with information management systems and all Microsoft Office packages to produce good quality data in a variety of formats. The ability to work with software packages at a speed commensurate with the responsibilities of the role.
  • Customer focussed with excellent communication skills including the ability to deal with members of the public and staff in a sensitive and appropriate manner.
  • Ability to understand and retain information about children's cases including the roles of different agencies in meeting the needs of vulnerable children and their families.
  • Ability to produce well written reports and documents, including summarising information about children and families and to write letters to members of the public and other agencies.
  • Ability to be creative and solution orientated when coordinating and organising tasks through influence rather than authority.
  • Ability to coordinate and accurately track the spend of the Unit.

ALD
**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please
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