Banqueting & Events Coordinator - Dumfries, United Kingdom - The Crichton Trust

Description

Job Purpose

To motivate and manage a team with the aim of ensuring we deliver exceptional, high-quality events, in Southwest Scotland's largest Events venue.

Working with our clients from planning to delivery to sure their event experience exceeds expectation every time.


Main Duties

• Meet with customers to plan their events and offer help, guidance and support throughout the planning process.
• Ensure that client expectations are met or exceeded.
• Working with the customers at an operational level during their event to ensure successful delivery.
• Manage and lead a team during operational shifts in all areas of the business.
• Be hands on when required, involved with and supporting staff teams.
• Communicate effectively with all team members pre, during, and post shift.
• Attend communication meetings prior to event and ensure event details are delivered as expected by customer.
• Have an awareness of all Health and Safety policies and procedures, and ensure they are adhered to during events.
• Have an understanding of Licencing laws and Regulations.
• Act as Duty Manager when required to do so.
• Ensure all financial procedures are followed when handling cash, cards; and ensure opening and closing procedures are always followed.
• Be prepared to work a variety of shifts on a rota basis.
• Work across the Crichton Trust Venues.
• Deputise for the Venue Manager when required.
• Attend team meetings, as designated, by the Venue Manager

Essential

• Event management qualification or experience in a similar role in a supervisory/management position.
• Experience working in a high paced high volume hospitality venue.
• Good understanding of licence laws under licencing act Scotland and be a personal licence holder or be willing to work toward one.
• Must possess an eye for detail.
• Be confident and an excellent communicator with both the wider team and customers.
• Take ownership and responsibility.

Desirable

• First Aid qualified.
• Food Hygiene or Food safety certified.
• Knowledge of working with promoters and be able to understand deal splits and riders.
• Proficient on office 365 software packages.
• Knowledge of events booking software packages (Artifax).

Job Types:
Full-time, Permanent


Salary:
£26,000.00-£27,500.00 per year


Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Life insurance
• Onsite parking
• Private dental insurance
• Private medical insurance

Experience:

Event Management: 2 years (preferred)


Work Location:
In person

Application deadline: 12/04/2024