Temp - Perm Medical Service Manager Dbs Required - Surbiton, United Kingdom - Office Angels

Office Angels
Office Angels
Verified Company
Surbiton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Temp - Perm Medical Service Manager (DBS REQUIRED)

Salary:
£15 - £20 per hour


Required:22.5 Hours a week (3 Days)


Location:
Surbiton, New Malden

  • Excellent verbal and written communication skills
  • Confident nature, able to effectively manage own time and priorities
  • Experience of successful line management of staff, in the healthcare industry


  • In date

  • Standard DBS (Children & Adults)
  • Evidence of continued professional development
  • Experience of setting up and implementing internal processes and procedures

Core responsibilities:


Service management of the Extended Access Service:

  • Be responsible for the provision and rostering of both clinical and reception staff for all Extended Access Service hubs
  • To communicate with all GPs providing the service regarding changes to shifts and changes to hours when required
  • Provide timely feedback to the rostered GPs regarding any issues which may affect them during their shifts the hub sites
  • Maintain accurate records of rostering to ensure accuracy of rota, timeliness of invoicing and general housekeeping
  • Promptly communicate with the manager and administration staff at the Hub sites ensuring they are familiar with the service procedures and processes
  • Minimise the impact of late cancellations by clinicians by making every effort to fill clinics at short notice and where this is not possible, move patients to other hubs as appropriate
  • Be responsible for the efficient and effective operational management of the GPs within the clinical services, supporting the Clinical Service Leads and Digital Projects and Innovation Manager in all matters affecting the delivery of the service
  • Ensure the establishment and maintenance of good relationships and communication throughout the clinical services
  • Deal directly with key external stakeholders including local Commissioners, other external agencies and contractors as required
  • Assist with the production of accurate information for all clinical services
  • Provide an oncall service which can be accessed by administration and GP staff to ensure service continuity

Service management of the GPwER Services

  • Be responsible for the day to day efficient and effective operational management of the services, supporting the Digital Projects and Innovation Manager and Clinical Lead in all matters affecting the delivery of the services.
  • Respond to operational issues on a daytoday basis and ensure issues are swiftly resolved. To implement longer term solutions to issues raised, when required. These will range from basic administration issues to more complex approaches requiring the supportand agreement of groups of staff including clinicians.
  • Foster high morale and commitment among all staff and clinicians and promotes their wellbeing and personal development.
  • Ensure the establishment and maintenance of good relationships and communication throughout the services.
  • To work with administrative and clinical staff to achieve sustained improvements in both services in the following areas:
  • Clinical quality
  • Patient satisfaction
  • Financial efficiency
  • Meeting local & national targets
  • Line manage and appraise the GPwER staff

Performance and Finance Management

  • Be accountable to the KGPC Joint COOs for the financial performance of the clinical services
  • Ensure strong financial service performance against plans through identification of problems at an early stage and the initiation of corrective action
  • Lead on ensuring that all performance/quality targets are met
  • Identify cost pressures, service development and cost improvement plans, develop business cases to meet requirements and present to KGCP Management Team as required.
  • Ensure that KGPC's Standing Financial Instructions are adhered to and that all staff understand these instructions


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.
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