Customer Service Advisor - Newcastle upon Tyne, United Kingdom - CHANNEL ALT LTD
Description
Duties:
- Provide information about products and services
- Resolve customer complaints in a professional manner
- Process orders, returns, and exchanges
- Maintain customer records in the database
- Collaborate with other departments to ensure customer satisfaction
Skills:
- Prior experience in financial services preferred
- Ability to analyze customer needs and recommend appropriate solutions
- Excellent communication skills, both verbal and written
Job Types:
Full-time, Permanent
Pay:
From £25,042.73 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 24/05/2024
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